Kimberle Johnson
Woodbridge Foam
LORAIN,OH
2027
years of professional experience
Detail-oriented individual with over 10 years of experience in office management and scheduling. Known for exceptional organizational skills and the ability to foster collaboration among team members, driving enhanced service delivery and operational excellence.
Work History
Offliner
5 Years- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Scheduler
- Coordinated staff schedules to optimize caregiver assignments and enhance service delivery efficiency.
- Maintained accurate records of client appointments and caregiver availability using scheduling software.
- Communicated effectively with clients and families to ensure satisfaction with care services provided.
- Assisted in training new staff on scheduling protocols and company policies to streamline onboarding processes.
Business Office Manager
3 Years 4 Months- Implemented cost-control measures resulting in improved budget management.
- Streamlined billing processes to enhance accuracy and reduce discrepancies.
- Led staff training initiatives to boost operational efficiency and service quality.
- Coordinated scheduling for multidisciplinary teams, optimizing resource allocation.
- Oversaw compliance with healthcare regulations, ensuring adherence across all operations.
- Managed patient intake procedures, enhancing overall customer satisfaction and experience.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
Payroll Administrator
1 Year 11 Months- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Reviewed and reconciled payroll discrepancies, maintaining meticulous records for audits.
- Conducted quarterly audits of payroll functions to ensure compliance and reduce errors.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Processed payroll garnishments such as tax liens and child support.
- Collaborated with HR to streamline onboarding processes, improving new hire integration into payroll system.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
Education
Associate of Applied Science - Medical Assistant
- Dean's List 2009
- Alliance Club Treasurer Member
High School Diploma
- Awarded Lions Club student of the month
Skills
Professional demeanor
Organizational skills
Time management
Attention to detail
Problem-solving
Decision-making
Teamwork and collaboration
Multitasking
Flexible and adaptable
Flexible and adaptable
Excellent communication
Calm under pressure
Critical thinking
Computer skills
Stress management
Friendly
positive attitude
Decision-making
Timeline
Offliner
Woodbridge Foam
08.2021 - 08.2026Read More
Business Office Manager
Americare Health
05.2009 - 09.2012Read More
Payroll Administrator
Valley View Health Care Center
03.2005 - 02.2007Read More
Scheduler
Right At Home Health Care
2012 - 07.2016Read More
Brown Mackie College
Associate of Applied Science from Medical Assistant
Read More
Fremont Ross High
High School Diploma
Read More