Kimberle Rader
Staten Island
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Senior Underwriting Operations
DUAL North America
New York
07.2021 - 10.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted teammates with deal closing process.
- Performed data entry functions to track information such as payments, account updates and customer interactions.
- Generated reports and documentation for senior management and underwriting staff.
- Participated in training sessions related to products, services and processes.
- Managed office supplies and inventory to ensure smooth daily operations.
- Coordinated schedules and meetings for staff and executives effectively.
- Maintained filing systems for documents to support efficient retrieval.
- Assisted in onboarding new employees by preparing necessary materials.
- Organized company events and meetings to foster team collaboration and morale.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed, scheduled and coordinated office functions and activities for employees.
- Organized company events including holiday parties, team building activities .
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained confidential records relating to personnel matters.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
Bachelor of Arts - Communications
ST. John’s University
New York, New York 09.2010 - 06.2018
Skills
- Customer relationship management
- Data entry
- Report generation
- Office administration
- Event coordination
- Team collaboration
- Employee onboarding
- Attention to detail
- Organization and time management
- Project planning
- Effective communication
Timeline
Senior Underwriting Operations
DUAL North America
07.2021 - 10.2025
Bachelor of Arts - Communications
ST. John’s University
09.2010 - 06.2018