KIMBERLEE (KIM) LANGEMEIER
Summary
Operations and customer engagement professional with extensive experience in retail leadership, sales operations, team development, and client relations. Proven track record in managing multi-location operations, driving operational excellence, and building high-trust relationships in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Caregiver
Private Client
01.2025 - Current
- Provided specialized care for client with multiple sclerosis, ensuring daily needs were met.
- Coordinated schedules and organized daily living tasks, improving client engagement and support.
- Fostered trust and understanding through effective communication and strong interpersonal relationships.
B2B Account Executive
Verizon Wireless
Omaha, Nebraska
01.2023 - 09.2024
- Utilized CRM software to manage sales funnel, track progress against goals, and forecast revenue within my portfolio of 1200 accounts.
- Uncovered sales opportunities through consultative conversations while resolving issues and future-proofing the account.
- Created holistic presentations that demonstrated tailored solutions to their business needs.
Retail Store Manager
AT&T Mobility
Fremont, Nebraska
04.2022 - 01.2023
- Maintained high levels of customer satisfaction through effective resolution of inquiries and complaints.
- Directed daily retail operations, managing staff schedules and inventory effectively.
- Streamlined purchasing processes, inventory management, merchandising, and product distribution.
- Led regular meetings to communicate important updates and solicit team feedback.
- Established strong working relationships with team members to improve overall performance and store culture.
District Operations Manager
Sprint / T-Mobile
, IA,IL, MN
09.2018 - 08.2020
- Achieved operational excellence across 17 corporate retail locations, ensuring compliance with corporate standards.
- Managed team performance, maintained inventory integrity, and enhanced customer experience throughout operations.
- Developed staff skills in sales strategy and service excellence, driving continuous process improvement.
Education
General Studies -
Metropolitan Community College
Omaha, NE 01-2013
Skills
- Special needs care
- Empathy and compassion
- Conflict resolution
- Customer engagement
- Relationship building
- Time management
- Leadership
- Employee development
- Communication proficiency
- Problem-solving
- Operational oversight
- Inventory management
- Asset protection
- Sales prospecting
- Sales forecasting
- Verbal communication
- CRM software expertise
- Performance metrics analysis
- Presentation skills
- Staff management
- Multitasking ability
- Revenue growth strategies
- Lead qualification
- Business needs assessment
Websites
Accomplishments
- 2017 Sprintacular Circle of Achievement Winner | Peer Nominated
Timeline
Caregiver
Private Client
01.2025 - Current
B2B Account Executive
Verizon Wireless
01.2023 - 09.2024
Retail Store Manager
AT&T Mobility
04.2022 - 01.2023
District Operations Manager
Sprint / T-Mobile
09.2018 - 08.2020
General Studies -
Metropolitan Community College