Summary
Overview
Work History
Education
Skills
Timeline
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Kimberlee Bazzle

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional customer service and POS system operation skills at The Rustic Muffin to enhance customer satisfaction significantly. As a collaborative team player and adaptive problem-solver, I consistently achieved accurate cash handling, contributing to a noticeable increase in repeat business. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RBT position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Barista

The Rustic Muffin
02.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Stayed current on industry trends by attending workshops and conferences, applying new knowledge to job responsibilities when relevant.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Controlled line and crowd with quick, efficient service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
  • Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.

Cashier

Marvins Building Materials
04.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Shoe Show
02.2023 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Associate of Arts - General Education

Trident Technical College
Charleston, SC
05.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Cleanliness
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Excellent memory
  • POS Systems
  • POS System Operation

Timeline

Barista

The Rustic Muffin
02.2024 - Current

Cashier

Marvins Building Materials
04.2023 - 02.2024

Cashier

Shoe Show
02.2023 - 04.2023

Associate of Arts - General Education

Trident Technical College

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Kimberlee Bazzle