Results-driven Human Resources Leader skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
23
23
years of professional experience
Work History
Senior Human Resources Business Partner
Peak Vista Community Health Centers
09.2022 - 04.2024
Serve as a consultant to leadership on human resource related issues, developing partnerships to deliver value added service to management and employees.
Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
Coached managers on effective communication techniques, promoting greater transparency within the organization.
Ensure that training and support for the development of employee performance standards is provided, oversee, and support the effective use of established performance management processes.
Provide day to day performance management guidance and support to management regarding fair employment and employee relations issues (coaching, counseling, career development, disciplinary actions).
Manage and resolve complex employee relations issues and conduct thorough and objective workplace investigations.
Identified HR training needs, developed and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Instructed senior leaders on appropriate employee corrective steps.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Regional Human Resources Business Partner
BrightView Landscaping Services
07.2021 - 07.2022
Responsible for delivering HR support across the Rocky Mountain Region by partnering with frontline managers and enabling the business to deliver its objectives.
Responsible for executing the HR strategies as they relate to talent management, talent acquisition, employee relations and project management within the region.
Championed change management efforts during organizational restructuring, supporting employees through transitions and maintaining productivity levels.
Implemented innovative recruitment strategies to source high-quality candidates while reducing time-to-fill metrics.
Maintained compliance with labor laws and regulations by staying current on evolving legislation and proactively updating company policies as needed.
Optimized workforce planning initiatives, aligning staffing needs with business objectives and promoting internal career growth.
Facilitated performance management processes, working closely with managers to set achievable goals and provide constructive feedback to employees.
Managed complex employee relations issues with tact and diplomacy, balancing the needs of both individuals and the organization while mitigating potential risks.
Served as a key liaison between employees and management, fostering open communication channels and addressing concerns proactively to maintain high levels of engagement.
Oversaw all aspects of the employee lifecycle, from recruitment and onboarding to performance management and offboarding, providing a consistent HR experience for all staff.
Promoted a positive company culture through the development of employee recognition programs and team-building activities.
Human Resources Business Partner
Peak Vista Community Health Centers
06.2020 - 06.2021
Coached managers on effective employee relations strategies to address workplace conflicts proactively.
Managed complex employee relations issues to promote a healthy workplace culture.
Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Human Resources Program Manager
COLLINS AEROSPACE / INCONEN STAFFING
09.2019 - 04.2020
Spearheaded change management efforts during periods of organizational restructuring or mergers, minimizing disruption to daily operations while maintaining employee morale.
Developed meaningful performance management systems to align individual goals with overall business objectives.
Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
Served as a trusted advisor to senior management on matters related to talent management, succession planning, organizational design, and employee relations.
Implemented training programs that effectively addressed skills gaps within the organization, enhancing overall workforce capabilities.
Promoted open communication channels within teams, encouraging collaboration and information sharing among employees.
Human Resources Project Consultant
CPS HR CONSULTING
01.2019 - 09.2019
HR Consulting services to public sector organizations on an at-need basis using HR best practices.
Worked with business leads and cross functional teams to help drive a strong performance culture through employee coaching, development and feedback.
Review and analyze organizational and/or program metrics including data on attrition, retention and employee experience in order to recommend systemic improvements.
Conducted investigations into allegations of violations of organizational policies or procedures, provided recommendations on human resources topics, job description audits, recruitment and other projects.
Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.
Enhanced client satisfaction by providing regular progress updates and addressing concerns in a proactive manner.
Maintained detailed documentation throughout the project lifecycle for future reference or audits requirements.
Human Resources Director
BENEVILLA
06.2015 - 05.2018
Responsible for all human resource management for the agency, including direct oversight of payroll administration, heavy emphasis on employee relations, benefit administration, compensation analysis, talent management, health and safety, training and development.
Responsible for identifying, managing and reporting on annual HR KPI's, responsible for candidate sourcing, recruitment, onboarding, training and development of all new staff members.
Directly involved in all employee relations issues, employee complaints and grievances and coach managers and employees to aid in resolutions.
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
Reduced turnover rates through effective talent acquisition and retention strategies.
Championed change management projects, effectively communicating new policies or processes throughout the organization.
Human Resources Manager
HOSPICE OF HAVASU
08.2012 - 05.2015
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained human resources regulatory compliance with local, state and federal laws.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs, and constructive feedback.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Customer Success Manager
HEALTHCARE SOURCE
01.2008 - 05.2012
Responsible for ensuring a client's success with the use of HealthcareSource products and services by providing consultative and proactive recommendations on the talent management process and its transition into use of the software
Helped maintain and grow the business relationship ensuring client satisfaction and retention.
Professional Recruiter
SUN HEALTH, DEL E WEBB HOSPITAL (BANNER HEALTH)
06.2004 - 01.2008
Provided support service to internal and external customers as they relate to all Recruitment functions
Designed, developed, implemented and managed system wide recruitment by developing recruitment strategies, advertisement campaigns and programs
Helped to establish an annual recruiting and advertising budget of $300,000 and designed recruitment activities with budgetary parameters
Assisted with market wage reviews and developed exceptional working relationships with Compensation/Benefits Teams to establish market increases and special incentive programs.
Human Resources Generalist
REMUDA RANCH
04.2001 - 03.2004
Fulfilled a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records
Co-chaired the Risk Management Committee, negotiated salary offers and sign-on bonuses, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.
Senior Director of Ambulatory Clinical Operations at Peak Vista Community Health CentersSenior Director of Ambulatory Clinical Operations at Peak Vista Community Health Centers