Mickarlos Bethel
Margate,FL
Summary
- Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
- Focused Courier with 2 years of employment. Complies with medical delivery specifications. Promotes sharp communication and time management skills.
- Over 2 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
11
11
years of professional experience
Work History
Landscaper
Stocks Landscaping
01.2022 - Current
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
Courier/Warehouse Associate
Armor Correctional
01.2015 - 02.2022
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Tracked customer service cases and updated service software with customer information.
Cashier Team Lead
Eleuthera Bahamas Supplies Store
06.2013 - 05.2015
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Handled customer inquiries and suggestions courteously and professionally.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Plantation High School
Plantation, FL06.2012
Skills
- Issue Escalation
- Customer Service
- Order Fulfillment
- Client Relationships
- Cash Management
- Sales Expertise
- Cash Register Systems
- Mail Delivery
Timeline
Landscaper
Stocks Landscaping
01.2022 - Current
Courier/Warehouse Associate
Armor Correctional
01.2015 - 02.2022
Cashier Team Lead
Eleuthera Bahamas Supplies Store
06.2013 - 05.2015
High School Diploma -
Plantation High School