Kimberlee Cothran
Simpsonville,SC
Summary
Resourceful professional manager whose talents shine in a competitive, innovative and creative environment.
Overview
25
25
years of professional experience
Work History
Market Manager
Employbridge
2021.07 - 2024.09
- Increased market share by identifying and capitalizing on emerging market trends.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Drove customer satisfaction improvements through the implementation of effective feedback mechanisms and prompt issue resolution.
- Achieved monthly sales targets consistently by pursuing new business.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Implemented strategic marketing campaigns for improved brand recognition and customer acquisition.
- Optimized pricing strategies based on market conditions, maximizing profitability while remaining competitive.
- Enhanced brand visibility with creation of innovative social media campaigns, engaging broader audience.
Staffing Branch Manager
Phillips Staffing
2018.03 - 2021.07
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Bank Branch Manager
Wells Fargo
1999.12 - 2017.11
- Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
- Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Fostered strong relationships with clients by addressing their needs promptly and providing personalized financial solutions.
- Conducted regular audits of branch operations to maintain compliance with internal policies and external regulations.
- Examined customer loan applications for loan approvals and denials.
- Optimized staff productivity through effective scheduling, task delegation, and performance monitoring.
- Strengthened cross-selling initiatives by identifying customers'' financial needs and recommending suitable products or services.
Education
Communications
University of South Carolina Upstate
Spartanburg, SCSkills
- Risk management assessments
- Complex problem solving
- Goal-oriented
- Self-sufficient
- Positive attitude
- Cheerful demeanor
- People-oriented
- Team player
- Excellent work ethic
- Client Relations
- Strategic Planning
- Lead prospecting
Accomplishments
- Student Body President of James F. Byrnes
- First Branch Manager in the Upstate to sit on the President's Council of Wells Fargo .
- Award for top sales producer in SC 2011-2016
- Captain and organizer of all charity events for Wells Fargo
- Mentor for Trouble Teens
- March of Dimes Captain
Timeline
Market Manager
Employbridge
2021.07 - 2024.09
Staffing Branch Manager
Phillips Staffing
2018.03 - 2021.07
Bank Branch Manager
Wells Fargo
1999.12 - 2017.11
Communications
University of South Carolina Upstate
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