Kimberlee Detter
Yuma,AZ
Summary
Versatile and dynamic professional with a proven track record at Marshalls Department Store, excelling in customer service and problem-solving. Demonstrated ability to foster positive relationships, manage time efficiently, and adapt to diverse team environments. Achieved significant improvements in customer satisfaction and operational efficiency through effective collaboration and multitasking.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marshalls Department Store
Yuma, AZ
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Special Education Paraprofessional
Salem Keizer School District
Salem, OR
09.2022 - 06.2024
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Substitute Instructional Assistant
Salem Keizer School District
Salem, OR
09.2021 - 06.2022
- Fostered a love of reading among students by creating an inviting classroom library stocked with age-appropriate literature selections.
- Boosted student engagement during math lessons with hands-on activities that reinforced key concepts in a fun way.
- Supported lead teacher in implementing established lesson plans, ensuring continuity of instruction during their absence.
- Bolstered students'' confidence levels by offering ongoing encouragement and support in their academic endeavors, ultimately resulting in stronger performance outcomes.
Substitute Instructional Assistant
Battle Ground Public Schools
Battle Ground, WA
09.2016 - 06.2019
- Supported lead teacher in implementing established lesson plans, ensuring continuity of instruction during their absence.
- Bolstered students'' confidence levels by offering ongoing encouragement and support in their academic endeavors, ultimately resulting in stronger performance outcomes.
- Streamlined classroom management by assisting with daily routines, transitions, and organization of materials.
- Partnered closely alongside school staff members to uphold established policies while actively participating in professional development opportunities.
Education
No Degree - Hospitality Management
International Air Academy
Vancouver, WADiploma - Medical Assistant
Pioneer Pacific College
Wilsonville, ORHigh School Diploma -
Tualatin High School
Tualatin, OR06-1998
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Flexible schedule
Timeline
Sales Associate
Marshalls Department Store
10.2024 - Current
Special Education Paraprofessional
Salem Keizer School District
09.2022 - 06.2024
Substitute Instructional Assistant
Salem Keizer School District
09.2021 - 06.2022
Substitute Instructional Assistant
Battle Ground Public Schools
09.2016 - 06.2019
No Degree - Hospitality Management
International Air Academy
Diploma - Medical Assistant
Pioneer Pacific College
High School Diploma -
Tualatin High School