Kimberlee Detter
Yuma,AZ
Summary
Versatile and dynamic professional with a proven track record at Marshalls Department Store, excelling in customer service and problem-solving. Demonstrated ability to foster positive relationships, manage time efficiently, and adapt to diverse team environments. Achieved significant improvements in customer satisfaction and operational efficiency through effective collaboration and multitasking.
Overview
8
8
years of professional experience
Work History
Sales Associate
Marshalls Department Store
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Special Education Paraprofessional
Salem Keizer School District
09.2022 - 06.2024
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Substitute Instructional Assistant
Salem Keizer School District
09.2021 - 06.2022
- Fostered a love of reading among students by creating an inviting classroom library stocked with age-appropriate literature selections.
- Boosted student engagement during math lessons with hands-on activities that reinforced key concepts in a fun way.
- Supported lead teacher in implementing established lesson plans, ensuring continuity of instruction during their absence.
- Bolstered students'' confidence levels by offering ongoing encouragement and support in their academic endeavors, ultimately resulting in stronger performance outcomes.
Substitute Instructional Assistant
Battle Ground Public Schools
09.2016 - 06.2019
- Supported lead teacher in implementing established lesson plans, ensuring continuity of instruction during their absence.
- Bolstered students'' confidence levels by offering ongoing encouragement and support in their academic endeavors, ultimately resulting in stronger performance outcomes.
- Streamlined classroom management by assisting with daily routines, transitions, and organization of materials.
- Partnered closely alongside school staff members to uphold established policies while actively participating in professional development opportunities.
Education
No Degree - Hospitality Management
International Air Academy
Vancouver, WADiploma - Medical Assistant
Pioneer Pacific College
Wilsonville, ORHigh School Diploma -
Tualatin High School
Tualatin, OR06-1998
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Flexible schedule
Timeline
Sales Associate
Marshalls Department Store
10.2024 - Current
Special Education Paraprofessional
Salem Keizer School District
09.2022 - 06.2024
Substitute Instructional Assistant
Salem Keizer School District
09.2021 - 06.2022
Substitute Instructional Assistant
Battle Ground Public Schools
09.2016 - 06.2019
No Degree - Hospitality Management
International Air Academy
Diploma - Medical Assistant
Pioneer Pacific College
High School Diploma -
Tualatin High School
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