Kimberlee Drum
Newport,PA
Summary
Award-winning advocate and Registered Nurse Supervisor with a proven track record at the Pa. Department of Corrections, where collaboration, critical thinking, and community advocacy led to systemic improvements in healthcare continuity and patient outcomes. Expert in case management and building trust, significantly enhancing interdepartmental and stakeholder relationships.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Office of Mental Health & Healthcare Sys. Advocate
Pa. Department of Corrections
09.2016 - 10.2022
- Worked effectively with Inmates and their family members, community stakeholders and interdepartmental staff members to coordinate effective solutions to healthcare related questions or concerns.
- Delivered professional service and offered expert support in managing continuity of care related concerns, including post-incarceration.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Worked collaboratively with community stakeholders and sister agencies to ensure appropriate level of care for those individuals with complex health problems.
- Provided updates to Pa. Prison Society members and worked collaboratively to resolve systemic related concerns to ensure appropriate and timely resolution of health related concerns.
- Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
- Made referrals to appropriate services, following up to confirm clients received access to required care.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
- Nominated as 2020 employee of the year by Pa Prison Society.
- Serve on Mental Health Justice advocacy Committee
Registered Nurse Supervisor
Loysville Youth Development Center
09.2013 - 09.2016
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Mentored junior nurses in clinical decision-making skills, fostering their professional growth and development.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Developed medical clinic report to ensure continuity of care and to improve operational efficiencies.
- Enhanced overall staff morale by recognizing individual achievements and fostering collaborative, supportive work environment.
- Promoted safe and healthy work environment through adherence to infection control policies and procedures.
- Assisted in onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
- Streamlined patient care processes for increased efficiency and improved quality of care.
- Oversaw quality assurance initiatives to identify areas of improvement within department and implement corrective action plans accordingly.
- Facilitated open communication among team members by conducting regular staff meetings and encouraging feedback from all levels of personnel.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Reduced medication errors by implementing thorough double-check system and providing ongoing education for staff members.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Community Health Nurse Supervisor
Pennsylvania Department of Health
01.2006 - 09.2013
- Supervised Chronic Disease Team of 6 nurses who provided specialized expertise (cardiovascular, diabetes, tobacco cessation, injury prevention, chronic disease and cancer) throughout the 13 counties of the south-central district.
- Supervised delivery of community health care services in 5 of the 13 county state health centers (York, Cumberland, Perry, Juniata and Lebanon) which included Immunization clinics, TB clinics, animal bite management and vaccine preventable disease management.
- Served as the Medical site Administrator for the Swine Flu public health clinics in both Lebanon and Dauphin Counties.
- Served on Child death review taskforce meetings in York and Perry counties.
- Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing
- Served as point of contact for Potassium Iodide distributions annually in York County promoting public health resources and services available to local residents.
- Enhanced community health through delivering educational presentations on disease prevention, nutrition, and healthy lifestyles.
- Collaborated with other health-focused organizations and agencies to promote community health.
Registered Nurse Supervisor
Harrisburg State Hospital, Pa Dept. of Pub Welfare
07.1986 - 12.2005
- Served as liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Advocated for patient needs within healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Mentored junior nurses in clinical decision-making skills, fostering their professional growth and development.
- Assisted in onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Streamlined patient care processes for increased efficiency and improved quality of care.
- Oversaw quality assurance initiatives to identify areas of improvement within the department and implement corrective action plans accordingly.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Facilitated open communication among team members by conducting regular staff meetings and encouraging feedback from all levels of personnel.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Reduced medication errors by implementing a thorough double-check system and providing ongoing education for staff members.
- Championed continuous learning opportunities for the nursing team by organizing workshops, guest lectures, or other educational events on relevant topics.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Managed 3 of 5 treatment centers, including geriatric unit, medically frail unit and admissions unit for those who were court committed to psychiatric facility.
Education
Master of Science - Nursing Administration And Case Management
Millersville University
Lancaster, Pa05.2007
Skills
- Collaboration and Teamwork
- Case Management
- Creative and Critical Thinking
- Analytical Reasoning
- Interpersonal Skills
- Document Management
- Community Advocacy
- Judgement and Decision Making
- Attention to Detail
- Effective Multitasking
- Building Trust and Relationships
Certification
Functional Nutrition Counselor, Functional Nutrition Alliance, 10/21
Fitness Enthusiast
Taught fitness classes for 20 years and held personal training certifications along with group fitness and specialty class certifications (step, mat science, aerobic and kick-boxing).
Timeline
Office of Mental Health & Healthcare Sys. Advocate
Pa. Department of Corrections
09.2016 - 10.2022
Registered Nurse Supervisor
Loysville Youth Development Center
09.2013 - 09.2016
Community Health Nurse Supervisor
Pennsylvania Department of Health
01.2006 - 09.2013
Registered Nurse Supervisor
Harrisburg State Hospital, Pa Dept. of Pub Welfare
07.1986 - 12.2005
Master of Science - Nursing Administration And Case Management
Millersville University
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