Kimberlee Gorgo
Shokan,NY
Summary
Dynamic entrepreneur with a proven track record at Lead As Love, Inc., excelling in project management, client relationships, and customer service. Expert in technology, I developed impactful strategies that enhanced brand awareness and customer engagement, resulting in increased satisfaction and loyalty. Detail-oriented and a fast learner, I fostered a positive workplace culture that drove team success.
Overview
13
13
years of professional experience
Work History
Owner
Lead As Love, Inc
Shokan, NY
04.2013 - Current
- Consulted with clients on their business and technology goals.
- Developed websites from ground up and oversaw website design.
- Project management: assuring everybody stays on task and on time.
- Developed and implemented marketing strategies to enhance brand awareness and customer engagement for both my business and the businesses we built.
- Managed daily operations, ensuring efficient workflow and effective resource allocation.
- Led team in providing exceptional customer service, resolving issues promptly and professionally.
- Analyzed technology trends to identify opportunities for growth and efficiency.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
Master of Science - Holistic Leadership
Salve Regina University
Newport, Rhode Island, RI05.2010
Skills
Detail oriented
Fast learner
Expert in all technology
Customer service
Client relationships
Project management
Websites
Timeline
Owner
Lead As Love, Inc
04.2013 - Current
Master of Science - Holistic Leadership
Salve Regina University