Summary
Overview
Work History
Timeline
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Kimberlee Hyatt

Greenville

Summary

I'm a highly motivated and energetic professional. I'm seeking a full-time position in a professional environment where I can utilize my interpersonal skills as well as my experience to become a valuable asset.

Overview

14
14
years of professional experience

Work History

Area Sales Manager

Dillard's
09.2016 - 09.2023
  • Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
  • Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
  • Drove cost efficiencies across various areas including staff training, inventory control and customer acquisition by continuously optimizing processes and systems.
  • Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
  • Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Formulated tactics and strategies to target new potential customers within prioritized markets.
  • Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
  • Organized promotional events and interacted with community to increase sales volume.

Office Assistant

Embroid-me
06.2014 - 04.2015
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Reduced operational costs through effective inventory management and negotiation with vendors.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Office Manager

The Hyatt Law Firm
03.2010 - 08.2014
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Timeline

Area Sales Manager

Dillard's
09.2016 - 09.2023

Office Assistant

Embroid-me
06.2014 - 04.2015

Office Manager

The Hyatt Law Firm
03.2010 - 08.2014

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Kimberlee Hyatt