Microsoft
Kimberlee Kelley
NAMPA,ID
Judge a man by his questions rather than his answers.
Voltaire
Summary
I'm highly motivated, a self-starter and strive for excellence in all that I do. I learn fast and work hard. I give the best of myself to any job I do. I want to make your company shine in any and all aspects.
Professional and industrious to bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Appointment Setter
Fairytale Studio
10.2024 - 01.2025
- Handled complaints and questions, and re-directed calls to other team members.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Acted as first point of contact and set appointments for prospective clients.
- Addressed client inquiries and updated database information.
- Set appointments with salespeople and potential customers.
- Answered phone calls and answered questions from potential customers.
- Scheduled and confirmed appointments and meetings for senior management team.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Screened potential customers to determine interest and requirements for products and services of company.
- Entered daily data in computer systems and documented office activities.
Administrative Assistant
Treasure Valley Coffee
01.2024 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
Route Settlement Manager
Stein Distributing Co.
04.2022 - 11.2023
- Settling Daily Routes
- Date Entry
- Sales
- Account Reconciling
- Accounts Receivable
- Driver Management
- Inventory Corrections
- Phone Answering and Direction
- Special Projects Lead
Collections Specialist UVC
Citi Bank
02.2020 - 03.2022
- Outbound Calls
- Collections
- Customer Service
- Negotiations
- Account Recovery
- Payment Setup
- De escalation
Porter, Office Night Cleaner
Howard Building Maintenance
11.2019 - 02.2020
- Manage My Time
- Inventory Supplies
- Cleaning and Trash Disposal
- Training
Per school Teacher
Little People Learning Center
03.2018 - 02.2020
- Child Care
- Cleaning
- Organization
- Event Planning
- Scheduling
- Tours
- Learning Plans
Education
College -
09.2008
High School Diploma - undefined
06.2002
Skills
- Time Organization
- Detailed
- Reliable
- Self-Motivated
- Self-Starter
- People Person
- Friendly
- Courteous
- Professional
- Microsoft
- Excel
- 10 Key
- Cash
- Accounting
- Issue research and investigation
- Time management
- Telephone headset expertise
- Auto dialer systems
- High-volume call environments
- Account inquiry resolution
- Scheduling and calendar management
- Problem-solving
- Data verification
- Salesforce CRM
- Telephone etiquette
- Client relationship management
- Phone etiquette expert
Applicant
Kimberlee Kelley, (208)573-9477, kimberleekelley83@gmail.com, Nampa, ID
Certification
- Real Estate Salesperson License - [State] Real Estate Commission.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Excel
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveTimeline
Appointment Setter - Fairytale Studio
10.2024 - 01.2025
Administrative Assistant - Treasure Valley Coffee
01.2024 - 05.2024
Route Settlement Manager - Stein Distributing Co.
04.2022 - 11.2023
Collections Specialist UVC - Citi Bank
02.2020 - 03.2022
Porter, Office Night Cleaner - Howard Building Maintenance
11.2019 - 02.2020
Per school Teacher - Little People Learning Center
03.2018 - 02.2020
Prospect High School - High School Diploma,
Yuba College - College,
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