Kimberlee Mathis
Crawfordville
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Scott & Wallace Law Firm
11.2022 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Assisted in event planning efforts for company gatherings to enhance employee engagement and networking opportunities.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Defined clear targets and objectives and communicated to other team members.
- Developed strong relationships with vendors, negotiating contracts for better pricing on office supplies and equipment.
- Evaluated and optimized office technology, upgrading hardware and software for increased efficiency in daily tasks.
- Reduced errors in legal documents by diligently proofreading and editing materials before submission.
- Facilitated collection and analysis of customer feedback to guide improvements in marketing strategies.
- Processed and directly interviewed clients to aid in obtaining website reviews to boost business's ratings.
Case Manager
Scott & Wallace Law Firm
01.2022 - 11.2022
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases.
- Cooperated with legal teams to create performance documents for curative action planning.
- Contributed to, maintained and updated online data repositories for accessibility and to reflect firm standards.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Communicated with outside vendors on behalf of attorneys and legal departments.
- Created and implemented policies, work flow processes and work assignments.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Legal Assistant
Scott & Wallace Law Firm
08.2020 - 12.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Completed intake assessment forms and filed clients' charts.
- Offered compassionate and attentive guidance to clients during moments of crisis and trauma.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
Receptionist
Morgan & Morgan Law Firm
02.2018 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Used internal software to process reservations, check-ins and check-outs.
Education
High School Diploma -
Wakulla High School
08.2017
Skills
- Data Retention Management
- Resource Evaluation
- Case Evaluation Skills
- Document Management System
- Legal Correspondence Drafting
- Proficient in Confidentiality Practices
- Case Documentation Preparation
- Strong MS Office Proficiency
- Effective Summary Composition
- Digital Database Management
- Settlement Documentation
- Evaluating Client Needs
- Office Administration
- Inventory Management
- Organizational Leadership
- Office Supply Management
- Operations Management
- Customer Engagement
- Concept Development
- Process Improvement
- Employee Training
Certification
- CNP - Certified Notary Public
Timeline
Office Administrator
Scott & Wallace Law Firm
11.2022 - Current
Case Manager
Scott & Wallace Law Firm
01.2022 - 11.2022
Legal Assistant
Scott & Wallace Law Firm
08.2020 - 12.2021
Receptionist
Morgan & Morgan Law Firm
02.2018 - 08.2020
High School Diploma -
Wakulla High School
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