Summary
Overview
Work History
Education
Skills
Timeline
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Kimberlee Mulkay

Celina,TX

Summary

I help organizations expand sales networks, increase revenue, and maintain exceptional client relationships with proven track record. Remain relevant in a competitive sales market while providing above and beyond customer service, client care and product knowledge. I bring years of experience in sales and marketing to the table in addition to ongoing competitive drive, transparency, the ability to work under pressure, and adaptability.

Overview

20
20
years of professional experience

Work History

Customer Success Manager / Previous Sales Rep

OrthoFi
12.2018 - Current
  • Proven track record while maintaining consistent, eager, and passionate attitude
  • Exceeded set quotas every quarter
  • Closed 1,100+ sales from 2018-2022 while in duel role of sales and customer success
  • Top performing sales rep for CFI product line
  • Ongoing contribution to growth through product knowledge, relationships, and superior service
  • Experience in both inbound and outbound selling environments
  • Brand expert
  • Maintain Abella business line, increase utilization, and provide support

Spine, Orthopedic & Biologics Sales

MGD Medical
10.2012 - 08.2016
  • Exceeded quotas 7 out of 8 quarters by driving new, innovative technologies and consultative approach to identify needs and drive revenue
  • Initiated two key partnerships which resulted in 54% revenue growth
  • Led collaboration across divisional teams to access competitive relationships, build pipeline, and increase revenue dollars
  • Executed product demonstrations through surgical technician skills and knowledge alone with marketing collateral to drive revenue
  • Led team in sales to obtain new accounts and increase revenue while servicing current accounts in OR
  • Worked with Harvard Laboratories and surgeons to ensure elite product quality for patients
  • Maintained outstanding relationships with doctors and clients

Owner

Lush Cake Pops, LLC
01.2010 - 12.2012
  • Obtained new business and pipelines through customer relationships, word of mouth, social platforms, and marketing skills
  • Increased revenue 15% each quarter between 2010-2012
  • Accurately forecasted goals and quotas by analyzing trends and data
  • Interpreted clients' needs and introduced services that would perfectly fit those requirements
  • Recruited, hired, trained, and managed all employees so that were familiar with company policies and standard of care

Event Sales

Gaylord Entertainment
03.2004 - 07.2011
  • Managed VIP Services and events
  • Sold venue space and private events
  • Exceeded quotas every quarter by signing recurring business and managing the end-to-end sales cycle through qualification, needs analysis, on-site visits, and closing
  • Maintained new and existing client relationships with strong connections and pipelines
  • Hosted all grand opening events
  • Selected for Event Sales Management role
  • Promoted to corporate trainer, 2006
  • Trained, mentored, and provided on-going coaching for 30 employees
  • Top performer, combining personality, charisma, and strong, competitive work ethic

Education

Bachelor of Science - Biology

University Of North Texas
Denton, Texas
2009

Skills

  • Sales
  • Marketing
  • Leadership
  • Relationship Building
  • Dental Software
  • Medical Device
  • Spine & Biologics
  • Medical & Dental Terminology

Timeline

Customer Success Manager / Previous Sales Rep

OrthoFi
12.2018 - Current

Spine, Orthopedic & Biologics Sales

MGD Medical
10.2012 - 08.2016

Owner

Lush Cake Pops, LLC
01.2010 - 12.2012

Event Sales

Gaylord Entertainment
03.2004 - 07.2011

Bachelor of Science - Biology

University Of North Texas

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Kimberlee Mulkay