Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kimberlee Patterson

Albuquerque,NM

Summary

Dynamic and results-oriented professional with a proven track record at UNM Student Union Building, excelling in office administration and customer service. Adept at fostering professional relationships, I significantly enhanced office efficiency and streamlined administrative processes. My meticulous attention to detail and strong problem-solving skills have consistently contributed to a positive and productive work environment.

Overview

11
11
years of professional experience

Work History

Administrative Staff Assistant

UNM Student Union Building
08.2007 - 07.2008


  • Reduced errors in documentation by thoroughly proofreading and editing reports, memos, and correspondence.
  • Managed multiple calendars to coordinate meetings and appointments while avoiding conflicts or double bookings.
  • Facilitated effective communication between various departments by acting as a liaison for interdepartmental
  • Handled confidential documents with utmost discretion ensuring sensitive information remained secure at all times.
  • Served as a primary point of contact for clients, vendors, and stakeholders by addressing inquiries promptly and professionally via phone or email correspondence.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Daycare Assistant

Calico Butterfly Pre-school
08.2003 - 08.2005


  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
  • Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Collaborated with colleagues to create supportive and nurturing environment for all children.
  • Ensured compliance with state daycare regulations, maintaining high standard of care.

Server

Olive Garden
04.1997 - 03.1999


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Education

Associate Of Applied Science - General Studies

University of New Mexico
Albuquerque, NM

Skills

  • Verbal Communication
  • File Organization
  • Records Management
  • Calendar Management
  • Proofreading
  • Contract Review
  • Report Preparation
  • Facilities Management
  • Time Management
  • Critical Thinking
  • Customer and client relations
  • Dedicated Team Player
  • Strong Problem Solver
  • Data Entry
  • Professional and mature
  • Scheduling and calendar management
  • Meticulous attention to detail
  • Administrative Support
  • OSHA Compliance
  • Quality Assurance
  • Social media knowledge
  • Mail handling

Additional Information

I provided fostercare in Valencia County from 2002 until 2016. During that time I was certified in -Adolescent Substance Abuse & Treatment -Fetal Alcohol, other Drugs & Their Effects -A Caregivers Guide to Common Street Drugs -The Addiction-Prone Child - Understanding Traumatized Children: A Developmentally Informed Approach

Timeline

Administrative Staff Assistant

UNM Student Union Building
08.2007 - 07.2008

Daycare Assistant

Calico Butterfly Pre-school
08.2003 - 08.2005

Server

Olive Garden
04.1997 - 03.1999

Associate Of Applied Science - General Studies

University of New Mexico

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Kimberlee Patterson