Detail-oriented event coordinator skilled in crafting unique experiences and executing marketing strategies. Strong ability to negotiate partnerships and manage logistics, ensuring seamless operations and high client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Owner/Operator
Novel AdvenTOURS
Newell
11.2013 - Current
Manage daily operations of a successful travel, tour, and event company including communications, accounting, marketing, and research and development.
Craft custom personal and group itineraries based on client interests and budget.
Evaluate and implement travel logistics including transport via air, train, boat, car (rental, hire/taxi, etc) and luxury coach.
Create custom, multi-day immersive experiences based on themed novels and film.
Coordinate with vendors and venues ensuring seamless experiences for clients.
Maintain relationships with local contacts to provide exclusive offerings for clients.
Devise and implement marketing strategies to attract clients, promote tours and events, and increase brand visibility on various social media platforms.
Establish long-term relationships with clients by demonstrating excellent customer service and engagement skills.
Negotiate contracts with actors/agents, hotels, venues, and local guides.
Set pricing structures according to market analytics and emerging trends, while balancing competitiveness with profitability goals.
Develop strategic partnerships and collaborations with other businesses in order to expand reach into new markets.
Developed and implemented creative and innovative event plans, including budgets, venues, catering, décor, entertainment, and special guests.
Created detailed timelines for the execution of each event.
Managed on-site operations during events, addressing issues as they arose.
Oversaw budgeting processes for events, tracking expenses and allocations.
Designed and maintained spreadsheets documenting vendor, facility, and guest information.
Oversaw all aspects of event production from conception through completion.
Conducted post-event and post-tour evaluations, gathering feedback to measure success and identify areas for improvement.
Phlebotomy Supervisor
Quest Diagnostics
Highlands Ranch
2003 - 03.2014
Supervised daily phlebotomy operations to ensure efficient workflow and patient care.
Trained new staff on proper techniques and safety protocols in blood collection.
Managed inventory of supplies to maintain adequate resources for phlebotomy needs.
Implemented quality control measures to ensure compliance with health regulations.
Coordinated scheduling for phlebotomists to optimize patient appointment flow.
Conducted performance evaluations to mentor staff and enhance skill development.
Resolved patient inquiries and concerns related to blood draw procedures promptly.
Collaborated with laboratory teams to streamline processes and improve service delivery.
Facilitated effective communication between team members, other departments and outside facilities.
Participated in continuing education programs related to phlebotomy best practices.
Medical Assistant
Various Family Physicians, Allergy and Asthma
Denver
1990 - 2008
Assisted physicians with patient examinations and medical procedures.
Managed electronic health records and maintained patient confidentiality.
Scheduled patient appointments and coordinated follow-up visits efficiently.
Prepared examination rooms and ensured proper sterilization of instruments.
Educated patients on medication usage and treatment plans effectively.
Collected patient vital signs and documented medical histories accurately.
Handled insurance verifications and processed billing information promptly.
Provided exceptional customer service, addressing patient inquiries and concerns professionally.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant Instructor/Program Director
Concorde Career Institute and Heritage College
Denver
1994 - 2003
Developed comprehensive lesson plans for medical assistant curriculum.
Provided instruction on topics such as anatomy, physiology, pharmacology, medical terminology, and laboratory procedures.
Collaborated with faculty to enhance educational programs and resources.
Ensured compliance with healthcare regulations and accreditation standards.
Enforced classroom policies regarding dress code, professionalism, and punctuality.
Instructed students on clinical procedures and patient care techniques.
Coordinated hands-on training sessions in simulated medical environments.
Mentored students on professional conduct and communication skills.
Conducted lectures on health care related topics including ethics and legal issues.
Evaluated student performance through assessments and practical demonstrations.
Provided guidance on job search strategies and career readiness for graduates.