Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberlee Sylvester

Sandy

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

1
1
Certification

Work History

Medical Assistant III

University of Utah


  • Directed patients to exam rooms, fielded questions,
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of patient medical change's
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently, placing PIV’s while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering BLS first aid treatments under physician supervision until further assistance arrived.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Oriented and trained new staff on proper procedures and policies.

CEO/Owner

Supply Distribution Solutions
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.

Technical Support Engineer

Sterling Financial Group
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.

Consultant

Ortho Clinical Diagnostics
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
  • Analyzed data sets to identify trends and opportunities for process improvements within client organizations.

Clinical Consultant

Kelly Scientific Division


  • Directed patients to exam rooms, fielded questions,
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of patient medical change's
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently, placing PIV’s while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering BLS first aid treatments under physician supervision until further assistance arrived.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Oriented and trained new staff on proper procedures and policies.

Education

BS -

United States Air Force
Colorado Springs, CO

Associate Of Science -

Arizona State University
Tempe, AZ

Skills

    Excellent Customer Service and patient care

Certification

National and State certified A-EMT, PALS

Timeline

Medical Assistant III

University of Utah

CEO/Owner

Supply Distribution Solutions

Technical Support Engineer

Sterling Financial Group

Consultant

Ortho Clinical Diagnostics

Clinical Consultant

Kelly Scientific Division

BS -

United States Air Force

Associate Of Science -

Arizona State University

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Kimberlee Sylvester