Kimberley Ephraim
Orange City,FL
Summary
Capable Functional Project Manager with extensive expertise in implementing various HCM products for a range of customers. A highly energetic professional exhibiting a sense of urgency in regards to bug fixes and issue resolution. Offering hands-on technical knowledge of applications, software and other technologies.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Integration Consultant and Project Manager
INSPYR Solutions
11.2020 - Current
- Led definition, testing, and deployment of electronic data interchange (EDI) capabilities for clients implementing UltiPro, fostering cross-functional collaboration.
- Develop comprehensive project plans covering strategic goals, project scope, KPIs, and technical specifications through consultative requirements gathering.
- Oversee user acceptance testing (UAT) activities and maintain clear stakeholder communication, enabling effective risk detection and mitigation.
- Support UAT, go-live, and knowledge transfer activities.
- Established strong working relationships with clients through clear communication and timely responses to inquiries.
- Reduced project completion timelines to 90% by managing resources and prioritizing tasks according to client needs.
- Collaborated with cross-functional teams to design, develop, and implement customized client integration strategies.
- Estimated work hours and tracked progress using Scrum methodology.
- Developed robust documentation outlining integration procedures, contributing to knowledge sharing among team members.
- Delivered quality results across multiple projects simultaneously by employing practical time management skills and attention to detail.
- Oversaw four hundred successful integrations from start to finish while adhering strictly to budgetary constraints set forth by clients or stakeholders.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Demonstrated adaptability in handling diverse clients and industries, showcasing versatility of integration skills.
Contract Notary Signing Agent
Unlimited Horizons Consulting, LLC
06.2008 - 11.2020
- Collaborate with over ten mortgage lenders, title companies, and scheduling services to complete mortgage loan signings.
- Ensure customer satisfaction through end-to-end closing process facilitation and compliance with privacy laws.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
- Streamlined signing process for smoother transactions by maintaining organized workflow and paying close attention to detail.
- Enhanced client satisfaction by efficiently managing over six hundred loan signing appointments and providing clear explanations of documents.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Enhanced overall client experience by providing additional services as needed, such as witnessing signatures on affidavits or administering oaths and affirmations.
- Certified and attested power of attorney documents, acknowledgments, and deeds.
- Managed challenging situations with poise and professionalism, resolving conflicts between parties while maintaining neutral position as Notary Signing Agent.
- Facilitated seamless real estate transactions by accurately executing all necessary documents, including deeds, mortgage notes, and affidavits.
- Maximized client availability by offering flexible scheduling options, including evenings and weekends when needed.
- Demonstrated commitment to ethical practices by adhering to National Notary Association Code of Professional Responsibility at all times.
- Increased efficiency for lenders and title companies by promptly returning completed documents after verifying their accuracy.
- Reduced errors in document processing by meticulously reviewing each document before obtaining signatures from parties involved.
HRIS Analyst III
CentralSquare
04.2019 - 03.2020
- Partnered with key stakeholders such as CHRO, CFO, CIO, VP of Finance and Accounting, and VP of Information Technology to identify, execute and achieve cross-functional goals
- Responsible for completing HRIS-related activities including system configuration, data conversion, functional specifications, program and system quality testing, and go-live and post-go-live implementation support
- Drafted and presented project proposals to stakeholders, sponsors, and subject matter experts
- Assigned, and managed internal and external contractors and staff throughout the project life cycle
- Created progress reports and monitored program data to assess the progress of the project
- Built strong strategic relationships through exceptional service with stakeholders, sponsors, and staff
- Coordinated, planned, and executed the re-implementation project as it relates to HR, Payroll, Benefits and Compensation, and Performance management processes on time and within budget
- Developed, documented, and revised system design procedures, test procedures, and quality standards according to project objectives to include change control processes to designated departments
- Worked with various databases to address support and management analysis of various employee programs including HR, Payroll, Benefits and Compensation, and Performance Management
- Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems in partnership with Payroll, Finance, IT, and Security teams
- Coordinate and link the computer systems within an organization using EDI and API processes to increase compatibility and information can be shared
- Developed customized reports and dashboards for senior leadership, providing critical insights to inform strategic decision making.
- Continuously researched industry trends and best practices related to HR information systems, identifying opportunities for improvement within the organization''s existing infrastructure.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Optimized data security measures within the HRIS system, safeguarding sensitive employee information from unauthorized access or misuse.
- Managed successful integration of third-party applications into the existing HRIS infrastructure, expanding system capabilities as needed.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Enhanced reporting capabilities by developing custom reports to meet organizational needs.
- Streamlined HR processes by implementing efficient HRIS solutions, enhancing overall productivity.
- Reduced manual workload for HR staff by automating key tasks through the HRIS platform.
- Developed user-friendly training materials, empowering 1,000 employees to utilize the HRIS system for their daily tasks effectively.
- Collaborated with upper management to drive strategy and implement new processes.
- Spearheaded successful implementation of new HRIS software, mitigating risks and minimizing downtime during transition.
- Worked closely with other departments such as finance and payroll to ensure seamless data flow between different systems.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Designed quality assurance parameters for human resource data sets, reports, and metrics.
- Improved data accuracy with meticulous management of employee records and data entry.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed large data sets to detect behavioral and operational patterns with potential to negatively impact productivity.
- Served as domain expert for human capital analytics and related activities.
- Offered input for complex documents to support client-ready final versions.
- Established effective communication channels between stakeholders involved in the development, implementation, and maintenance of the organization''s HRIS systems.
- Supported human resources department in areas such as people metrics, reporting, finance and analytics.
- Developed diagrams to describe and lay out logical operational steps.
- Collaborated with IT teams to address system bugs and implement necessary updates, maintaining optimal performance.
- Led cross-functional teams in various projects aimed at improving workforce planning and resource allocation through advanced analytics tools provided by the HRIS platform.
- Evaluated potential HRIS upgrades or replacements, conducting thorough cost-benefit analyses to inform decision-making processes.
- Conducted regular audits on employee data to ensure compliance with internal policies and legal requirements.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Developed specific workforce target metrics to align employee base with specific business needs.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Re-engineered processes with Oracle for HR and HCM integration.
- Assisted in change management initiatives related to HRIS enhancements, facilitating a smooth adoption process for users.
- Created standardized benchmarks and surveys to monitor overall human resource continuity and health.
- Promoted data governance and stewardship through collaboration with human resources subject matter experts.
- Served as resource steward for HR leadership, overseeing factors such as budgets and billing.
- Acted as a liaison between HR and IT departments, fostering collaboration and ensuring effective communication to support successful HRIS initiatives.
- Provided exceptional end-user support, resolving technical issues and ensuring system functionality.
Payroll Manager
Foundation Partners Group, LLC
01.2018 - 03.2019
- Responsible for the bi-weekly and multi-state payroll of 1,000 employees
- Directed preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies
- Analyzed statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of the organization’s personnel policies and practices
- Coordinated project to review and improve employment policies, processes, and practices, and recommend changes to management and personnel
- Planned, directed, and coordinated work activities of subordinates relating to employment, compensation, labor relations, and employee relations
- Developed a project for identifying and implementing benefits to increase the quality of life for employees by working with brokers and researching benefit issues
- Assisted Finance and HR department projects in analyzing compensation policies, government regulations, and wage rates to develop competitive compensation plans.
- Integrated newly acquired companies into existing payroll systems while ensuring full compliance with relevant tax laws.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
Workforce Optimization Specialist
Envision Physician Services
02.2017 - 09.2017
- Compiled and analyzed payroll data, making recommendations and preparing related reports for medical providers, nurses, and or technicians across multiple states
- Provided staff and users with assistance solving computer-related problems, such as malfunctions and program issues
- Recommended or participated in development of new procedures and policies related to payroll operations
- Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Developed and implemented schedules for over 30 physicians, 25 nurses, and 15 technicians using Qgenda software and Kronos.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Maintained current understanding of market conditions, compliance standards, and best practices.
Payroll, HR, and Benefits Administrator
Sutherland Healthcare Solutions
09.2015 - 02.2017
- Responsible for bi-weekly and monthly payroll of 900 employees across multiple states
- System Administrator for all HR technology including HRIS and Benefits Administration Systems including responsibility for configuration, maintenance, and training
- Planned, coordinated, and conducted new employee orientations to foster positive attitude toward organizational objections
- Identified, coordinated, and implemented benefits to increase quality of life for employees by working with brokers and researching benefits issues
- Oversaw multiple projects across all phases of development
- Spearheaded design, evaluation, and modify benefits policies to include Leave of Absence ensuring programs are current, competitive, and in compliance with federal and state
- Advised management on matters such as equal employment opportunity, sexual harassment, and discrimination in state and federal regulations to avoid potential litigation
- Project planning and coordination for implementing new human resource and benefit software platforms.
- Streamlined benefits enrollment procedures for improved employee experience and reduced processing time.
- Maintained compliance with federal and state regulations by conducting regular audits of benefit programs.
- Assessed and evaluated jobs to determine appropriate salary ranges.
- Managed monthly, quarterly, and annual payouts for merit rewards, sales commissions, and bonus programs.
- Collaborated with HR team members to design competitive benefits packages, attracting high-quality talent.
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Managed leave of absence requests, collaborating closely with HR colleagues to ensure proper documentation and adherence to company policies.
- Developed effective communication materials to educate employees on available benefit options and changes in policies.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
MBA - MBA/Global Health Management
Keiser University
Fort Lauderdale, FL10.2016
Bachelor of Science - Health Administration/Health Information Systems
University of Phoenix
Orlando, FL11.2010
Skills
- Change and Workflow Management
- Benefits Administration
- HCM Product knowledge – ADP, UKG, SAP
- Systems Implementation
- Employee Data Management
- Organizational Management
- Salesforce Experience
- Cross-Functional Teamwork
- Open Repository Integration
- Requirements Gathering
- Agile development methodologies
- Testing Strategies
- Teamwork and Collaboration
- Configuration Management
- Software Quality Assurance
- Software Testing and Validation
- Integration readiness analysis
- Database Management Software
- Stakeholder Communication
- Software Applications
- Cross-Functional Collaboration
- CRM Software
- Idea Development and Brainstorming
- Compatibility Testing
- Customer Relationship Management
Certification
- Google Data Analytics Certification, 10/2021
- APHR Certification, 12/2020 - 11/2024
- CAPM Certification, 10/2022 - 10/2025
- IBM SQL: A Practical Introduction for Querying Databases, 04/2023
- SAP Professional Fundamentals Certificate, 05/2023
- SAP – Understanding the Enterprise Systems Environment, 05/2023
- Certified SQL Developer, 04/2023
- Lean Six Sigma White Belt, 2018
- Delta Mu Delta – Nu Phi, 05/2016
Timeline
Integration Consultant and Project Manager
INSPYR Solutions
11.2020 - Current
HRIS Analyst III
CentralSquare
04.2019 - 03.2020
Payroll Manager
Foundation Partners Group, LLC
01.2018 - 03.2019
Workforce Optimization Specialist
Envision Physician Services
02.2017 - 09.2017
Payroll, HR, and Benefits Administrator
Sutherland Healthcare Solutions
09.2015 - 02.2017
Contract Notary Signing Agent
Unlimited Horizons Consulting, LLC
06.2008 - 11.2020
MBA - MBA/Global Health Management
Keiser University
Bachelor of Science - Health Administration/Health Information Systems
University of Phoenix
- Google Data Analytics Certification, 10/2021
- APHR Certification, 12/2020 - 11/2024
- CAPM Certification, 10/2022 - 10/2025
- IBM SQL: A Practical Introduction for Querying Databases, 04/2023
- SAP Professional Fundamentals Certificate, 05/2023
- SAP – Understanding the Enterprise Systems Environment, 05/2023
- Certified SQL Developer, 04/2023
- Lean Six Sigma White Belt, 2018
- Delta Mu Delta – Nu Phi, 05/2016
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