Kimberley Fegert
Bremerton,WA
Summary
Dedicated human services worker who provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Receptionist
Veterans Resource Center
2006.05 - 2006.12
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Executive Administrative, Assistant/Safety Manager
Alcan Auto Body
2005.10 - 2006.12
- Collected data, input records and protected electronic files.
- Scheduled appointments and meetings, organized materials.
- Created and updated records and files to maintain document compliance.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Conducted research to assist with routine tasks and special projects.
- Offered technical support and troubleshot issues to enhance office productivity.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate staff.
- Did vehicle inspections for repair cost estimates for clients.
HCA (Home Care Assistant)
The Personal Touch
2023.04 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Delivery Driver
Walmart
2021.05 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Lifted, lowered, and carried packages typically weighing 50 pounds throughout regular course of delivery.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
EEO Assistant
Department of Defense
2007.05 - 2007.08
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of EEO operations.
- Assisted manager in all aspects of EEO case management and grievance process implementation.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and maintained filing systems to facilitate easy access to information.
- Offered technical support and troubleshot issues to enhance office productivity.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Admin Assistant
AK Executive Search
2005.08 - 2005.10
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Respite worker
Arc of Alaska
2005.06 - 2005.08
- Maintained safe and hazard-free environments.
- Planned engaging recreational, developmental and entertainment activities.
- Provided relief support to primary caregivers of individuals living with mental or physical disabilities.
- Assisted residents with basic activities of daily living.
- Assisted with daily living needs such as personal hygiene.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Reported changes in resident condition and health to resident care manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands, and household chores.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Transported clients to and from medical appointments with safety and efficiency.
- Prepared nutritious meals, cleaned house, laundered clothing and completed shopping tasks.
Executive Admin Assistant
Veterans Administration
2001.12 - 2005.06
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Implemented updated policies and practices for organization and monitored effect.
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Wrote reports, executive summaries and newsletters.
- Scheduled appointments and handled calenders for senior leadership.
Education
Internal Departmental Certification Mediation -
UAA
Anchorage, AK06.2005
Paraprofessional Counseling Certificate Issued -
UAA
Anchorage, AK06.2005
Bachelor of Science - Science of Justice
University of Alaska Anchorage
Anchorage, AK2008
Associate - Human Services
University of Anchorage
Anchorage, AK06.2005
Skills
- Microsoft Word, Excel, Access, PowerPoint and Outlook
- Care Plan Assessment
- Preventative Care Education
- Case Management
- Client Documentation
- First Aid and Safety
- Companionship and Emotional Support
- Behavioral Management
- Mental Health Support
- Patient and Family Interaction
- Client Needs Assessment
- Emergency Situations
Accomplishments
- Practice diversity, equity and inclusion
- Counseling-Coursework in counseling techniques working with individuals with multifaceted personal addiction issues.
- Trained in solution focused therapy
- One year of field practicum course work with an individual with a developmental disability(Autism) and his family
- Trained in Family Mediation, Group Facilitation, ADR and Mediation
- Case Management-Hands on experience working with a client's family and establishing objectives and goals.
Certification
- Family Mediation, Group Facilitation and ADR Training - June 2005, UAA interdepartmental certification
Timeline
HCA (Home Care Assistant)
The Personal Touch
2023.04 - Current
Delivery Driver
Walmart
2021.05 - Current
EEO Assistant
Department of Defense
2007.05 - 2007.08
Receptionist
Veterans Resource Center
2006.05 - 2006.12
Executive Administrative, Assistant/Safety Manager
Alcan Auto Body
2005.10 - 2006.12
Admin Assistant
AK Executive Search
2005.08 - 2005.10
Respite worker
Arc of Alaska
2005.06 - 2005.08
Executive Admin Assistant
Veterans Administration
2001.12 - 2005.06
Internal Departmental Certification Mediation -
UAA
Paraprofessional Counseling Certificate Issued -
UAA
Bachelor of Science - Science of Justice
University of Alaska Anchorage
Associate - Human Services
University of Anchorage
- Family Mediation, Group Facilitation and ADR Training - June 2005, UAA interdepartmental certification
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