Kimberley Ford
Vale,SD
Summary
Highly qualified RN with broad experience in quality care, patient education, and team leadership. Specialized skills include acute patient care, health assessments, and medical documentation. Notable strengths: superior communication abilities, strong clinical judgment, and a commitment to fostering collaborative relationships within healthcare teams. Past work highlights include implementing quality improvement initiatives that enhanced patient satisfaction and reduced readmission rates.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Urgent Care RN
Monument Health Sturgis
Sturgis, SD
06.2019 - Current
- Provide direct quality care to patients, including assessment, recording, and evaluating medical conditions of up to 50 patients per day, using evidence-based practices.
- Lead and precept new nurses and student nurses in developing and achieving professional expertise.
- Interact and communicate with patients of all ages and backgrounds, giving quality medical care and treatment.
- Coordinate the care of patients with multiple providers in multiple facilities.
- Assess the psychosocial and medical needs of patients, and work with an interdisciplinary team to address those issues.
- Pilot team member for Monument Health, dealing with Chronic Care Management and Pre-Visit Planning to address gaps in care for each patient presenting for a clinic visit.
Director of Ambulatory Care
Regional Health Medical Clinic
Sturgis, SD
04.2015 - 06.2019
- Oversaw the daily operation of the clinic, including patient flow, staffing levels, and quality assurance
- Developed policies and procedures to ensure compliance with corporate standards.
- Identified opportunities for improvement in operational performance metrics. Yearly increase of patient visits by 20%.
- Collaborated with senior leadership to set long-term objectives, including being part of the design team for the new clinic.
- Recruited, trained, supervised, evaluated and mentored staff members. Responsible for the oversight of the PA's, CNP's, nursing staff, lab, radiology, admissions, and medical records
- Established performance metrics and evaluated staff to promote continuous improvement.
- Led change management efforts to adapt to market shifts and organizational needs.
Clinic Nurse Supervisor
Regional Health Medical Clinic
Sturgis, SD
05.2005 - 04.2015
- Recruited, trained, coached, evaluated, and managed a team of nurses and other support staff.
- Performed administrative tasks such as ordering supplies and equipment needed for smooth functioning of the clinic.
- Created a process for all hospital-discharged patients to receive a phone call within 72 hours, and a clinic visit within 7 to 14 days.
- Served as a mentor for newly hired nursing staff members providing them with necessary orientation training.
- Resolved customer complaints in a timely manner while maintaining high quality standards.
- Conducted regular staff meetings to ensure effective communication between all departments.
Clinic RN
Regional Health Medical Clinic
Sturgis, SD
12.2002 - 05.2005
- Assessed patient conditions by performing physical examinations, taking vital signs, and administering medications as prescribed.
- Direct patient care is completed in conjunction with the primary care physician to provide admission and discharge planning for acute care and long-term care settings.
- Provide care coordination and management of acute and chronic health conditions.
- Reviewed lab results with physician upon receipt from outside facilities.
- Monitored changes in patient condition including response to interventions and reported any significant changes to physician immediately.
Med-Surg RN
Regional Health Hospital
Sturgis, SD
05.2002 - 12.2003
- Provide direct quality care to patients in the hospital setting, ICU, and Emergency Department.
- Worked with a multidisciplinary staff to deliver effective and efficient nursing care, assessment, medication administration, and patient treatment.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Assessed patient health and developed individualized care plans accordingly.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Advised family members on the best course of action for their loved ones' healthcare needs.
Education
Associate of Science - Nursing
University Of South Dakota
Vermillion, SD05-1997
Skills
- Patient assessment
- Care coordination
- Evidence-based practices
- Chronic care management
- Electronic health records
- Quality assurance
- Effective communication
- Interdisciplinary collaboration
Accomplishments
- Nursing Daisy Award - excellence in nursing care, nominated by a patient
- It Starts with Heart Award - 'given for Urgent Cares many hours during COVID
- Super Star Award - going above and beyond for patients
- Guiding Star Award - mentoring new nurses
- Nominated for the Florence Nightingale Customer Service Award
Certification
- South Dakota Registered Nurse
Affiliations
- Member of the Butte County Ambulance
References
References available upon request.
Timeline
Urgent Care RN
Monument Health Sturgis
06.2019 - Current
Director of Ambulatory Care
Regional Health Medical Clinic
04.2015 - 06.2019
Clinic Nurse Supervisor
Regional Health Medical Clinic
05.2005 - 04.2015
Clinic RN
Regional Health Medical Clinic
12.2002 - 05.2005
Med-Surg RN
Regional Health Hospital
05.2002 - 12.2003
Associate of Science - Nursing
University Of South Dakota
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