Kimberley Hardin

Provided support and all ADL's for mother during her fight with cancer.

• Maintained clean, safe, and well-organized patient environment.
• Documented vitals, behaviors, and medications in client medical records.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Monitored progress and documented patient health status changes to keep care team updated.

• Worked with insurance as patient advocate for medication and test coverage
• completed short and long term disability forms from patient records and doctor notes.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Obtained client medical history, medication information, symptoms, and allergies.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Managed inventory control, cash control, and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Rotated merchandise and displays to feature new products and promotions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Approved regular payroll submissions for employees.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Supervised guests at front counter, answering questions regarding products.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Assisted with hiring, training and mentoring new staff members.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.