Kimberley Hartman-Poulin MSN,RN

Opened the first four outpatient dialysis clinics in a Skilled Nursing Facility in New England.

• Develop relationships with physician groups, department heads, external partners, and vendors to make decisions regarding strategic goals.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion.
• Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs.
• Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed.
• Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment with a 3% turnover rate.
• Ensured compliance with health codes regulations, OSHA monthly audits..
• Maintained confidentiality of sensitive information related to patients' medical histories.
• Collaborative communication with Intradisciplinary Team to develop effective treatment plans of care.
• Maintained accurate records of patient assessments, treatments and medications. administered.
• Perform Infection Control audits, and established protocols.
• Participates in Patients Care Continuing Education.
• Administered injections, vaccinations and intravenous therapy as prescribed by the physician.
• Ordered laboratory tests as needed based upon diagnosis or symptoms reported by patients.
• Coordinated with physicians to develop standardization of physician standing orders.

• Provided leadership and direction for multiple units, system-wide participating in strategic long-range planning as well as administration of services and programs
• Participated in a national ARHQ safety initiative to decrease catheter-associated urinary tract infection (CAUTI) and central line-associated bloodstream infection (CLABSI) and CUSP program
• Served on the Stroke Committee, contributing to patient experience of care
• Provider/staff engagement, cost/waste reduction, and quality improvement initiatives
• Presented to the Process Improvement Committee on the development of optimized inpatient flow
• Managed business plan to develop advanced skills from peripheral IV team to a vascular access team without additional FTEs
• Developed policy, medical director job description, and CDC and CMS regulations.

• Hospitals/ NSICU/Neuro-stepdown/Renal Medical floor
• Developed budgets and oversaw operations for a 24-bed renal medical floor, 7-bed progressive care step-down unit, and 3 inpatient dialysis units at 3 hospitals
• Devised a human resource plan based on projected volumes and staffing standards, evaluating all capital needs and improvements for the department
• Established 12-hour shifts and self-scheduling technology to increase employee retention and satisfaction, decreasing nursing turnover from 22% to 3%
• Expanded dialysis service line from one hospital to three
• Created a business plan to open a new step-down unit, improving throughput from the ICU and ED
• Formed an organizational Shared Governance Model

• Partnered with interdisciplinary teams, community resources, social services, and insurance providers to assess and orchestrate acute and post-hospital care
• Evaluated charts and ensured compliance with diagnosis clinical pathways
• Coordinated and scheduled standard discharge logistics
• Served on the process improvement team for the new Joint and Spine Center, contributing to procedure optimization strategies and workflow enhancements
• Played an integral role in The Joint Commission (TJC) readiness for Joint Certification for Center of Excellence.

• Managed nursing care in a 20-bed academic medical intensive care unit, supervising 80 full-time employees and delegating assignments with a 2:1 ratio
• Partnered with the nurse manager to develop and implement unit goals and objectives
• Oriented and trained nurses and ancillary staff, evaluating performance and providing constructive feedback
• Audited compliance of unit standards and TJC standards
• Served as a clinical resource for staff, providing coaching on nursing practices and protocols
• Participated in the organization's journey to Magnet as well as the unit's Silver Beacon Award.