Kimberley Howell
Longview,TX
Summary
Soon to be graduate with a Bachelor's in Healthcare Administration and a strong foundation in healthcare. Skilled in communication, teamwork, time-management, and organization through academic coursework and internships. Eager to apply knowledge in a professional setting, contribute to organizational goals, and continue developing my knowledge in the administration field.
Overview
4
4
years of professional experience
Work History
Cardiac Monitor Technician
Christus Good Shepherd Medical Center
Longview, TX
10.2023 - Current
- Monitored cardiac rhythms and reported abnormalities to nursing staff for timely intervention.
- Operated telemetry equipment, ensuring accurate data transmission and patient safety.
- Assisted in training new staff on proper monitoring techniques and equipment usage.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
Customer Service Representative
Boat-Hoist USA
Longview, TX
09.2022 - 10.2023
- Provided exceptional customer support via phone and email, addressing inquiries and resolving issues efficiently.
- Utilized CRM software to log customer interactions and track service requests for accurate follow-up.
- Assisted in maintaining product knowledge, ensuring effective communication of features and benefits to customers.
- Collaborated with team members to streamline processes, enhancing overall customer satisfaction ratings.
Education
Bachelor of Science - Healthcare Administration
Louisiana State University At Alexandria
Alexandria08-2026
Skills
- Basic life support
- Patient recordkeeping
- Data entry
- Time Management
- Critical thinking
- Customer service
- Relationship building
- Conflict resolution
- Active listening
Timeline
Cardiac Monitor Technician
Christus Good Shepherd Medical Center
10.2023 - Current
Customer Service Representative
Boat-Hoist USA
09.2022 - 10.2023
Bachelor of Science - Healthcare Administration
Louisiana State University At Alexandria