Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Clevland Clinic Florida
03.2024 - Current
Verified insurance eligibility and benefits and updated insurance information.
Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
Handled daily scheduling tasks and provided administrative support for entire department.
Maintained daily report documents, memos and invoices.
Administrative Assistant
Northwell Health Physician Partners
11.2023 - 03.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assistant Manager
Timeless Beauty Aesthetics
01.2020 - 11.2023
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Office Manager
Wall Street Painters
01.2017 - 12.2019
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Coached new hires on company processes while managing employees to achieve maximum production.
Evaluated employee records and productivity and submitted evaluation reports.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associates - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY
12.2020
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Timeline
Administrative Assistant
Clevland Clinic Florida
03.2024 - Current
Administrative Assistant
Northwell Health Physician Partners
11.2023 - 03.2024
Assistant Manager
Timeless Beauty Aesthetics
01.2020 - 11.2023
Office Manager
Wall Street Painters
01.2017 - 12.2019
Associates - Liberal Arts And Sciences
Suffolk County Community College
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