Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Kimberley Masterson

West Palm Beach,FL

Summary

Forward-thinking Director of Nursing offering more than7 years of experience advocating on behalf of highly skilled nurses and patients. Proven history in leading teams and achieving high-quality patient care, outcomes and quality measures. Works productively with healthcare leaders and facility management to achieve program success. Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse with a compact license in the state of Florida.

Overview

30
30
years of professional experience

Work History

Director NICU

Wellington Regional Medical Center
01.2015 - Current
  • Established Neonatal transport team.
  • Created and Enforcement of current polices and standards of practice.
  • Set foundation for small baby unit.
  • Formulated protocols for donor milk usage (1st in palm beach county) increased core measures PCO5 raised score to above 70% for 2018.
  • Maintained annual staffing productivity year over year at 103%.
  • Established unit-based councils for staff engagement.
  • Increased census by 10% annually for years of 2015.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Participated in team-building activities to enhance working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed team communications and information for meetings.
  • Developed staff competency and overseen the education and mentoring staff's growth.
  • Administrator of Vermont Oxford Network (quality metrics) analyzed data and developed protocols to decrease processes in 2021 chronic lung disease from 23% to 16%, eliminated Narcotizing-(NEC)- utilization of probiotics and feeding protocol.
  • Staff turnover decreased to less than 15% in 3 years.
  • Increased staff satisfaction Annual staff evaluation ratings of 4.0.
  • Member of The Chamber of Central Palm Beach County.
  • Eliminated CLABSI and VAP for 3 years.
  • Utilization of LEAN processes to increase revenue annually.
  • Successfully forge the foundation for Pediatric services.
  • Designed a PICU and pediatric units.
  • Documentation Review of all incidents and ensure proper follow-up, for Autism Speaks Walk.
  • Established community health fairs for families.
  • Planned, organized annual skills fair
  • Participated FPQC for NICU- increased skin to skin rate from 10% to 60%
  • Served as Interim director of Med/ Surg, Orthopedics,OB/Post partum,telemetry

Nurse Manager

NICU, Regional Medical Center
Wellington
01.2014 - 10.2015
  • Collaboration with the occupational team to have developmental committee to bring current practices to unit.
  • Developed protocols to decrease ROP: decrease length of stay.
  • Developed staffing grid for productivity.
  • Increased family centered culture of parental participation in multidisciplinary rounds.
  • Team Leader for The March of Dimes, top 5 county fund raiser 3 years in a row.
  • Chair member for Relay for Life and American Heart Walks.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
  • Established and continuously optimized unit schedules and individual work assignments.
  • Managed 40 nurses and nursing activities in 233-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
  • Worked at least 12 hours per month as floor nurse to maintain clinical proficiency.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Fostered improvement in staff development, personnel training and standards of patient care.
  • Supervised, directed and motivated high-quality performance from nursing staff
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
  • Evaluated skills of all nursing personnel and verified staff certifications for validity
  • Updated patient charts with data such as medications to keep records current and support accurate treatments
  • Conducted patient assessments and developed treatment plans
  • Reviewed department performance and adjusted coverage to compensate for changing conditions
  • Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care

School Nurse

HealthCare District Palm Beach County
01.2010 - 01.2014
  • Establish care plans, teach and monitor elementary children ).
  • Diabetics, first aid, asthma, anaphylaxis, ADHD, seizures.
  • Performed vision exam height and Weight, parenting teaching and staff first aid.
  • Oversaw health services for school of 900 students and faculty.
  • Developed care plans and made referrals as necessary for students with health concerns or injuries.
  • Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Administered different therapies and medications in line with physician orders and treatment plan.

Staff Nurse

NICU, Wellington Regional Medical Center
01.2007 - 01.2010
  • Level 3 nurse-high frequency ventilation, nitric oxide, micro preemies.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
  • Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions
  • Updated patient charts with data such as medications to keep records current and support accurate treatments
  • Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health

Charge Nurse

CVICU, Miami Children's Hospital
01.2005 - 01.2007
  • Care and monitoring of children with complex cardiac congenital conditions.
  • Plan and coordinate Transports and Post-operative care.
  • Pre and Post Cardiac Cath patients.
  • Maintained unit flow with influx of patients pre-post-surgical as well as transfers into unit from outside the facility.
  • Monitored nursing care, patient assessment processes and treatment implementations.
  • Implemented quality patient care techniques to align with safety, health and organizational regulations.
  • Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration.
  • Cared for patients in 25-bed unit, supporting fellow nurses in delivering outstanding treatment to patients

Nurse Manager, Nursing Supervisor

Palmetto General Hospital
Miami, FL
03.1993 - 07.2003
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Conducted patient assessments and developed treatment plans.

Education

Master of Science - Leadership

WGU-Western Governors, Utah
04.2017

Bachelor of Science - Nursing Science

Barry University, Miami, FL
05.1995

Skills

  • Employee Supervision
  • Employee Recruitment and Hiring
  • Policy and Program Development
  • Operating Plans Development
  • Decision Making
  • Employee Performance Evaluations
  • Clinical Quality Program Standards
  • Risk Analysis
  • Problem Resolution

Additional Information

  • AWARDS Daisy Award-runner-up 2015
  • Cipher Health Team Award (NICU) 2016
  • BLS
  • NRP
  • PALS
  • STABLE

Timeline

Director NICU - Wellington Regional Medical Center
01.2015 - Current
Nurse Manager - NICU, Regional Medical Center
01.2014 - 10.2015
School Nurse - HealthCare District Palm Beach County
01.2010 - 01.2014
Staff Nurse - NICU, Wellington Regional Medical Center
01.2007 - 01.2010
Charge Nurse - CVICU, Miami Children's Hospital
01.2005 - 01.2007
Nurse Manager, Nursing Supervisor - Palmetto General Hospital
03.1993 - 07.2003
WGU-Western Governors - Master of Science, Leadership
Barry University - Bachelor of Science, Nursing Science
Kimberley Masterson