Summary
Overview
Work History
Education
Skills
Timeline
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Kimberley Meeks

Chesapeake,VA

Summary

Dynamic Office Coordinator with a proven track record at MRI-CT Diagnostics, excelling in appointment scheduling and patient relations. Enhanced operational efficiency through policy development and streamlined workflows. Skilled in HIPAA compliance and customer service, fostering a collaborative environment that improved patient satisfaction and optimized resource allocation.

Professional administrative expert prepared for Office Coordinator roles with history of enhancing office productivity and supporting team success. Adept at managing schedules, coordinating meetings, and handling communications. Reliable team player who adapts to changing needs and focuses on achieving organizational objectives with strong organizational and interpersonal skills.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Pharmacy professional prepared for this role with solid foundation in medication dispensing and patient care. Known for strong focus on team collaboration and achieving results in dynamic healthcare environment. Reliable and adaptable, ensuring seamless operations and high-quality service. Skills include medication preparation, inventory management, and customer service.

Experienced with handling medication preparation and assisting pharmacists. Utilizes knowledge of pharmaceutical procedures to ensure accurate and efficient service. Strong understanding of inventory management and patient confidentiality, contributing to well-organized and compliant pharmacy environment.

Overview

8
8
years of professional experience

Work History

Office Coordinator

MRI-CT Diagnostic's
11.2023 - Current
  • Coordinated appointment scheduling for diagnostic procedures, optimizing patient flow and resource allocation.
  • Managed medical records and ensured compliance with HIPAA regulations, maintaining confidentiality and accuracy.
  • Assisted in the development of operational policies, enhancing efficiency in office processes and patient interactions.
  • Facilitated communication between departments to streamline workflows and improve service delivery to patients.
  • Coordinated front office operations to enhance efficiency and improve patient flow.
  • Managed scheduling for appointments and meetings, optimizing staff availability.
  • Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
  • Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.

Pharmacy Technician Trainee

Market Street Pharmacy
05.2021 - 05.2022
  • Assisted pharmacists in dispensing medications accurately and efficiently.
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Processed prescriptions using pharmacy management software for optimal workflow.
  • Educated customers on medication usage and potential side effects effectively.
  • Implemented process improvements to enhance prescription filling speed and accuracy.
  • Monitored compliance with safety regulations and pharmacy policies diligently.
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.

Office Manager

S&M Services HVAC
06.2019 - 12.2020
  • Managed daily office operations to ensure efficient workflow and effective communication among staff.
  • Coordinated scheduling for HVAC service appointments, optimizing technician routes and reducing response times.
  • Implemented inventory tracking system for office supplies, improving accuracy and reducing costs by minimizing waste.
  • Facilitated training sessions for new hires on company policies and software tools, enhancing team productivity and cohesion.
  • Oversaw vendor relationships, negotiating contracts to secure favorable terms and services for the office environment.
  • Conducted regular audits of office equipment maintenance schedules, ensuring compliance with safety regulations and operational efficiency.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Receptionist

All Pro Home Solutions HVAC
07.2017 - 05.2019
  • Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
  • Coordinated communication between clients and technicians, enhancing response times and service quality.
  • Maintained organized filing system for client records, improving information retrieval efficiency.
  • Assisted in training new reception staff, fostering a collaborative team environment and knowledge sharing.
  • Developed standard operating procedures for front desk tasks, standardizing workflow across shifts.
  • Led initiatives to enhance customer engagement through follow-up calls and feedback collection strategies.

Education

High School Diploma -

Western Branch High School
Chesapeake, VA
06-1999

Skills

  • Appointment scheduling
  • Medical records management
  • HIPAA compliance
  • Operational policy development
  • Front office operations
  • Patient relations improvement
  • Inventory management
  • Prescription processing
  • Safety regulation compliance
  • Office workflow optimization
  • Training and onboarding staff
  • Customer service excellence
  • Schedule coordination
  • Office administration
  • Office management
  • Customer service

Timeline

Office Coordinator

MRI-CT Diagnostic's
11.2023 - Current

Pharmacy Technician Trainee

Market Street Pharmacy
05.2021 - 05.2022

Office Manager

S&M Services HVAC
06.2019 - 12.2020

Receptionist

All Pro Home Solutions HVAC
07.2017 - 05.2019

High School Diploma -

Western Branch High School
Kimberley Meeks