Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant/Recruiter
Onin Staffing
Tullahoma
04.2022 - Current
Call and email applicants, set up interviews, assist with computer applications, conduct background checks, E verify, interview applicants, hold orientations, process branch payroll, utilize ATS.
Human Resources Assistant (Temp)
Amazon
Tullahoma
12.2021 - 02.2022
Intake for employees at the covid resource center
Inform and educate employees about the A to Z portal
Review medical documents related to covid.
Customer Service Representative
Check Into Cash
Shelbyville
06.2018 - 04.2020
Open/pay off loan accounts, payment reminders, collection calls to potential charge offs, provided assistance to clients, answered phone and assisted customers with changes, assisted customers in person, created customer appointments, maintained up-to-date knowledge of customer accounts, explained products and benefits, operated the cash drawer, confirmed payments, refunds, etc., resolved payment and order disputes, operated the live chat.
Shift Supervisor
Rite Aid
Shelbyville
09.2016 - 06.2018
Acting manager when they were unavailable, open store and close store, daily bank deposits, responsible for the front end department, served as team lead, provided a quick and exceptional customer experience, answered customer questions, assisted customers with locating items, responsible for resolving all customer complaints, maximized sales transactions, handled returns and exchanges, created inventory of products, restocked shelves, kept store clean.
Sales Associate
Rite Aid
Shelbyville
06.2016 - 09.2016
Promoted to supervisor, responsible for the front end department, served as team lead, provided a quick and exceptional customer experience, answered customer questions, assisted customers with locating items, responsible for resolving all customer complaints, maximized sales transactions, handled returns and exchanges, created inventory of products, restocked shelves, kept store clean, greeted customers in a friendly manner.
Sales Associate
Sally's beauty supply
01.2013 - 01.2014
Responsible for the front end department, served as team lead, provided a quick and exceptional customer experience, answered customer questions, assisted customers with locating items, responsible for resolving all customer complaints, maximized sales transactions, handled returns and exchanges, created inventory of products, restocked shelves, kept store clean.