Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberley Mixon

Tullahoma,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Assistant/Recruiter

Onin Staffing
Tullahoma
04.2022 - Current
  • Call and email applicants, set up interviews, assist with computer applications, conduct background checks, E verify, interview applicants, hold orientations, process branch payroll, utilize ATS.

Human Resources Assistant (Temp)

Amazon
Tullahoma
12.2021 - 02.2022
  • Intake for employees at the covid resource center
  • Inform and educate employees about the A to Z portal
  • Review medical documents related to covid.

Customer Service Representative

Check Into Cash
Shelbyville
06.2018 - 04.2020
  • Open/pay off loan accounts, payment reminders, collection calls to potential charge offs, provided assistance to clients, answered phone and assisted customers with changes, assisted customers in person, created customer appointments, maintained up-to-date knowledge of customer accounts, explained products and benefits, operated the cash drawer, confirmed payments, refunds, etc., resolved payment and order disputes, operated the live chat.

Shift Supervisor

Rite Aid
Shelbyville
09.2016 - 06.2018
  • Acting manager when they were unavailable, open store and close store, daily bank deposits, responsible for the front end department, served as team lead, provided a quick and exceptional customer experience, answered customer questions, assisted customers with locating items, responsible for resolving all customer complaints, maximized sales transactions, handled returns and exchanges, created inventory of products, restocked shelves, kept store clean.

Sales Associate

Rite Aid
Shelbyville
06.2016 - 09.2016
  • Promoted to supervisor, responsible for the front end department, served as team lead, provided a quick and exceptional customer experience, answered customer questions, assisted customers with locating items, responsible for resolving all customer complaints, maximized sales transactions, handled returns and exchanges, created inventory of products, restocked shelves, kept store clean, greeted customers in a friendly manner.

Sales Associate

Sally's beauty supply
01.2013 - 01.2014
  • Responsible for the front end department, served as team lead, provided a quick and exceptional customer experience, answered customer questions, assisted customers with locating items, responsible for resolving all customer complaints, maximized sales transactions, handled returns and exchanges, created inventory of products, restocked shelves, kept store clean.

Education

High school or equivalent -

Shelbyville Central High School

Some College (No Degree) - Phlebotomy

Tennessee Professional Training Institute
Murfreesboro, TN

Skills

  • Customer Service (5 years)
  • Computer Skills (5 years)
  • Detail Oriented
  • Email
  • Keyboarding
  • Sales
  • Typing
  • Management (1 year)
  • Retail (2 years)
  • Sales (2 years)
  • CSR
  • Customer Care
  • Customer Support
  • Marketing
  • Cash Handling
  • Customer Service Skills
  • Team Building
  • Inventory
  • Inventory Management
  • Scheduling
  • Word
  • Microsoft Excel
  • Merchandising
  • Microsoft Office
  • Management Experience
  • Shift Management
  • POS
  • Retail Sales
  • Upselling
  • Planograms
  • Sales Management
  • Cold Calling
  • Microsoft Outlook
  • Supervising experience (2 years)
  • Leadership
  • Live chat
  • Zendesk
  • Data entry
  • Windows
  • Account Management
  • Human resources
  • ACH (2 years)
  • ADP
  • VPN
  • FMLA (Less than 1 year)
  • Short term disability (Less than 1 year)
  • Contracts
  • Active Directory
  • Operating Systems
  • Remote Access Software
  • Google Docs
  • ATS
  • Recruiting
  • Payroll
  • Documentation review
  • Organizational skills
  • English
  • Communication skills
  • Administrative Support
  • Call handling
  • Payroll Processing
  • Customer Service
  • Data Entry
  • Office Administration
  • Invoice Processing
  • Customer Relationship Management (CRM)
  • Office Management
  • Dedicated Team Player
  • Relationship Building
  • File Organization
  • Positive Attitude
  • Professional and mature
  • Staff Management
  • Strong interpersonal skills
  • Specimen Preparation
  • Blood collection
  • Venipuncture
  • Paperwork Processing
  • Infection Control
  • Patient Care
  • Anatomy and physiology
  • Specimen handling
  • Medical Records Management
  • Venipuncture Expertise
  • Sanitation and sterilization
  • Patient support
  • Communication abilities
  • HIPAA Compliance
  • Quality Control
  • Medical terminology knowledge
  • HIPAA
  • Diagnostic Testing
  • Therapeutic phlebotomy
  • Blood transfusions
  • Donor screening
  • Medical Records Review
  • Medical Records Maintenance
  • Hemoglobin Testing
  • Health Education
  • Patient Communication
  • Sample Preparation

Certification

  • Driver's License
  • Phlebotomy Technician

Timeline

Office Assistant/Recruiter

Onin Staffing
04.2022 - Current

Human Resources Assistant (Temp)

Amazon
12.2021 - 02.2022

Customer Service Representative

Check Into Cash
06.2018 - 04.2020

Shift Supervisor

Rite Aid
09.2016 - 06.2018

Sales Associate

Rite Aid
06.2016 - 09.2016

Sales Associate

Sally's beauty supply
01.2013 - 01.2014

High school or equivalent -

Shelbyville Central High School

Some College (No Degree) - Phlebotomy

Tennessee Professional Training Institute
Kimberley Mixon