Kimberley Osborne
Nineveh,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
Visiting Angels Home Health Care
Bloomington, IN
06.2022 - Current
- Communicate effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Resolve client and caregiver inquiries regarding schedule changes.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Provided support in resolving scheduling conflicts between employees.
- Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Coordinated scheduling for a team of over 50 employees, ensuring optimal coverage and efficiency.
- Monitored employee attendance and time-off requests to ensure compliance with company policies.
- Led weekly scheduling meetings to address concerns, distribute assignments, and gather feedback.
Waitress/Bartender
Ainsley's Cafe
Liberty , IN
04.2020 - 05.2022
- Assisted in seating guests at tables or booths.
- Answered questions about menu items, ingredients, and pricing.
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Served alcoholic beverages responsibly in accordance with state laws.
Librarian
College Corner Union County School
College Corner , Indiana
05.2015 - 05.2022
- Supervised student assistants in providing customer service at the circulation desk.
- Provided basic computer instruction classes to patrons.
- Assisted patrons with locating information using online databases, search engines, websites, and other research tools.
- Developed and maintained library collection by selecting, ordering, cataloguing, and classifying books and other materials.
- Organized book displays and coordinated special events such as author visits.
- Initiated fundraising efforts to purchase additional equipment.
- Planned activities for children's story time programs.
- Replaced worn labels and barcodes to keep materials in good physical condition.
- Reshelved books to maintain neat and tidy reading area.
- Maintained complete and accurate records of library transactions.
Handyman Helper
Queen City Handyman
Cincinnati, OH
04.2021 - 12.2021
- Performed routine maintenance activities such as changing light bulbs or replacing faucets.
- Installed fixtures such as shelves, cabinets, and doors in homes or businesses.
- Transported materials to job sites using company vehicles.
- Utilized ladders safely while performing tasks at heights above ground level.
- Cleaned up work areas after each job was completed.
- Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
- Repaired damaged drywall or plasterboard surfaces prior to painting.
- Operated power tools such as drills and saws safely while completing projects.
- Gathered supplies for projects as requested by the handyman.
Education
GED -
Whitewater Career Center
Connersville, IN06-2017
Skills
- Teamwork and Collaboration
- Customer engagement and support
- Telephone Etiquette
- Scheduling proficiency
- Time management skills
- Insurance Verification
- Task Delegation
- Mail handling
- Patient Registration
- Customer service and support
- Scheduling
- Strong Work Ethic
Affiliations
- Love to be outdoors fishing, camping and anything that involves mud or water
- Karaoke
Timeline
Scheduling Coordinator
Visiting Angels Home Health Care
06.2022 - Current
Handyman Helper
Queen City Handyman
04.2021 - 12.2021
Waitress/Bartender
Ainsley's Cafe
04.2020 - 05.2022
Librarian
College Corner Union County School
05.2015 - 05.2022
GED -
Whitewater Career Center
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