Kimberley Reed-Larane
Senior Management
Fountain Valley,CA
Summary
Successful at minimizing risk, increasing accuracy and maximizing revenue with a hands on style and extensive knowledge of sales, service, and operations. Exceptional business knowledge and experience paired with strong relationship-building and team management abilities.
Highly motivated professional possessing strong commitment to quality customer service coupled with superb communication skills.
Overview
22
22
years of professional experience
Work History
Financial Center Manager/Financial Center Operations Manager
Bank Of America
Newport Beach, CA
10.2003 - 09.2019
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 20+-member management team with related direct reports.
- Exceeded quarterly sales goals by 125%-135%.
- Advised clients on mortgage, education and personal loans.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Recruited, interviewed, hired and trained 30+ employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Protected company assets with strategic risk management approaches.
Driver, Warehouse Orders
Thistle
Long Beach, CA
10.2018 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept management looped in on daily activities by updating Onfleet logs with information such as mileage, gas use and any special incidents.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Delivered goods and products to customer on time and in excellent condition.
Education
Bachelor of Science - Business Communications
11.2010
Skills
- Transportation
- Order picking and processing
- GPS and route planning
- Safety standards and protocols
- Strategic and financial planning
- QuickBooks
- Detail-oriented
- Excellent time management skills
- Strong customer relations
- Microsoft Office Proficiency
- Notary Public
Timeline
Driver, Warehouse Orders - Thistle
10.2018 - Current
Financial Center Manager/Financial Center Operations Manager - Bank Of America
10.2003 - 09.2019
University of Phoenix - Bachelor of Science, Business Communications
Similar Profiles
Mariel VigilMariel Vigil
Research Representative III at Bank of AmericaResearch Representative III at Bank of America
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
Karalyn MannKaralyn Mann
Business Banking Relationship Manager at Bank of AmericaBusiness Banking Relationship Manager at Bank of America
JULIAN BURGOSJULIAN BURGOS
Business Solutions Advisor at Bank of AmericaBusiness Solutions Advisor at Bank of America
Kelly NakagawaKelly Nakagawa
Patient Care Assistant at Orange Coast MemorialCarePatient Care Assistant at Orange Coast MemorialCare