Kimberley Schmidt
Allen Park,MI
Summary
Adaptable professional with 15 years of banquet work experience with The Henry Ford Museum of American Innovation with proven knowledge of leadership, problem-solving, and workflow prioritization.
Overview
21
21
years of professional experience
Work History
Banquet Manager
The Henry Ford Museum Of American Innovation
03.2023 - Current
- Delegate tasks to staff members to maximize production under tight deadlines.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increase guest satisfaction by anticipating needs and providing exceptional service during events.
- Direct and manage functions for large capacity events.
- Provide exceptional service to guests by immediately addressing needs and requests.
- Supervise and mentor serving, bartending and stewarding staff.
- Maintain a safe working environment by enforcing health and safety standards among all staff members.
- Build detailed packets for staff to follow all
- Work closely with the sales department about event changes and implement adjustments accordingly.
- Oversee setup and break down of banquet rooms to meet facility standards and specifications.
Banquet Bartender Captain
The Henry Ford Museum Of American Innovation
04.2010 - 03.2023
- Work closely with the management team
- Sets up bar with all beverages, mixers, garnishes, polished glassware, napkins, and straws that are necessary for the event
- Transport and handle all banquet equipment properly and with care
- Pulls, sorts, maintains and puts away liquor inventory
- Check ID's per the state law, as well as over seeing other coworkers do the same
- Prepares cocktails, pours and mixes drinks quickly and accurately
- Breaks down bar of supplies, cleans up the bar area in event space of all banquet equipment
- Wipes down bars and returns to proper storage area
- Acts as a team lead and provides expertise within the team and with other teams as appropriate
- Troubleshoot minor problems and report any and all problems, to the manager on duty
Server/Bartender
Ruby Tuesday Restaurant
03.2004 - 04.2010
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Exercised focus and concentration to keep track of tables and remember orders
- Delivered customer checks and securely processed credit card or cash payments
Education
High School Diploma -
St. Francis Cabrini High School
Allen Park, MI06-2003
No Degree - General Studies
Wayne County Community College
Taylor, MISkills
- Problem-Solving Skills
- Hospitality and Guest Service
- Computer Skills
- Staff management
- Age Identification and Compliance
- Organization
- Staff training
- Weddings background
- Beverage management
- Time management
- Teamwork and leadership
- Attention to detail
- Computer skills
- Excellent communication
- Self motivation
Timeline
Banquet Manager
The Henry Ford Museum Of American Innovation
03.2023 - Current
Banquet Bartender Captain
The Henry Ford Museum Of American Innovation
04.2010 - 03.2023
Server/Bartender
Ruby Tuesday Restaurant
03.2004 - 04.2010
High School Diploma -
St. Francis Cabrini High School
No Degree - General Studies
Wayne County Community College
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