Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberley Shumaker

Indianapolis,IN

Summary

Dedicated professional with a proven track record of providing exceptional care and support as seen at Care Forth. Skilled in household management and compassionate caregiving, I excel in creating positive environments and improving patient outcomes. Recognized for outstanding customer service and a strong work ethic, I consistently exceed employer expectations without exceeding a 1% error rate in cash handling.

Overview

40
40
years of professional experience

Work History

Family Caregiver

Care Forth
05.2006 - Current
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
  • Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
  • Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.

Caregiver for Adults With Special Needs

Habilitation And Training Service
12.2005 - 05.2006
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Teacher's Assistant

Early Learning Center
06.2005 - 12.2005
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Established safe play environment for children.
  • Encouraged child involvement in classroom experiences and group interaction.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Kept children between ages of newborn to two years old safe and secure with vigilant oversight.

Drywall Finishers Helper

Collins Drywall
01.2001 - 02.2003
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Applied tape to seal joints by embedding into sealing compound.
  • Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
  • Achieved smooth and consistent wall surfaces by applying drywall compound and sanding.
  • Enhanced customer satisfaction with meticulous attention to detail, resulting in high-quality finishes.
  • Cut and hung drywall on walls and ceilings, taping and finishing joints and corners.
  • Applied sealing compound over cracks, holes, and nail heads using trowels, broad-knives or spatulas. I teamed up with my husband doing new houses.

Cleaning Crew Member

P And G Cleaning Service
11.1998 - 01.2001
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Cleaning Crew Member

CDS Cleaning Service
09.1990 - 08.1998
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Emptied trashcans and transported waste to collection areas.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Maintained floor cleaning and waxing equipment.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Assistant Store Manager

Bigfoot
04.1989 - 09.1990
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization. I received Employee of the month several times.

Cashier

Gas America
07.1988 - 04.1989
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Cashier

Amoco Gas Station
02.1988 - 07.1988
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier-Donut Maker

Crystal Flash
07.1987 - 02.1988
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card and check transactions to complete customer purchases.

Deli Clerk

Preston Safeway
07.1987 - 02.1988
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures. I worked here for my second job part time at Crystal Flash.

Cashier

United Oil
01.1985 - 07.1987
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment. I helped with getting the new stores ready to open, pricing and stocking shelves.

Pizza Maker Order Filler

Little Caesars Pizza
06.1984 - 01.1985
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.

Education

GED -

Walker Career Center
Indianapolis, IN

Skills

  • Transportation Assistance
  • Compassionate Caregiving
  • Household Management
  • Emotional Support
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service

Accomplishments

I took 20 hours of classes to Administer medicines. I passed and received a certificate for that and I also received a letter of recommendation from my last job before I became a family caregiver.

Timeline

Family Caregiver

Care Forth
05.2006 - Current

Caregiver for Adults With Special Needs

Habilitation And Training Service
12.2005 - 05.2006

Teacher's Assistant

Early Learning Center
06.2005 - 12.2005

Drywall Finishers Helper

Collins Drywall
01.2001 - 02.2003

Cleaning Crew Member

P And G Cleaning Service
11.1998 - 01.2001

Cleaning Crew Member

CDS Cleaning Service
09.1990 - 08.1998

Assistant Store Manager

Bigfoot
04.1989 - 09.1990

Cashier

Gas America
07.1988 - 04.1989

Cashier

Amoco Gas Station
02.1988 - 07.1988

Cashier-Donut Maker

Crystal Flash
07.1987 - 02.1988

Deli Clerk

Preston Safeway
07.1987 - 02.1988

Cashier

United Oil
01.1985 - 07.1987

Pizza Maker Order Filler

Little Caesars Pizza
06.1984 - 01.1985

GED -

Walker Career Center

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Kimberley Shumaker