Kimberley Snyder
Williston,North Dakota
Summary
Dynamic Office Manager with a proven track record at Windsong Contracting, adept in office management and customer service. Excelled in enhancing team productivity through effective task delegation and fostering a positive work environment. Skilled in organizational tasks and conflict resolution, significantly boosting operational efficiency and employee morale.
Overview
18
18
years of professional experience
Work History
Office Manager
Windsong Contracting
08.2015 - 11.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Office Administrator
3C Logistics
02.2012 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Conducted initial interviews for administrative positions, helping to identify candidates aligned with company values.
- Assisted in creation of performance reports, providing insights that informed management decisions.
- Supported onboarding process for new hires, facilitating smooth transition into team.
- Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Collaborated with other departments to ensure coordinated approach to logistics and transportation challenges.
- Conducted regular meetings with transportation staff to discuss performance, challenges, and opportunities for improvement.
- Improved operational efficiency by coordinating dispatch of vehicles according to real-time demands and schedules.
- Maintained accurate and up-to-date records of transportation activities, contributing to seamless operations.
- Monitored vehicle locations to coordinate timely arrivals.
- Received new orders, prepared documentation, and assigned personnel.
Teacher
FPELC
07.2006 - 05.2011
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Education
Culinary Arts
Johnson & Wales University
Providence, RISkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Scheduling and calendar management
- Administrative support
- Team bonding
- Schedule management
- Task delegation
- Negotiation and conflict resolution
Timeline
Office Manager
Windsong Contracting
08.2015 - 11.2024
Office Administrator
3C Logistics
02.2012 - 05.2015
Teacher
FPELC
07.2006 - 05.2011
Culinary Arts
Johnson & Wales University
Similar Profiles
Kyle Anne ZonKyle Anne Zon
Staff Mammography Technologist at Windsong RadiologyStaff Mammography Technologist at Windsong Radiology
Guillermo BermejoGuillermo Bermejo
Med Tech/ Caregiver at Windsong of Sonoma Formally SunriseMed Tech/ Caregiver at Windsong of Sonoma Formally Sunrise
Gabriel Wood IIGabriel Wood II
Line Cook at WindsongLine Cook at Windsong