Kimberley Solomon
Houston,TX
Summary
Information Technology Professional with over 18 years of experience as a Project Manager, business systems analyst, problem-solver and facilitator. Solid background in financial analysis, business operations, managing projects and project teams, implementing software planning tools, and solutions for projects of large and small scope. Facilitator, learner and excellent team player with a proven track record of performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings over 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Determined Director adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Creative Project Manager with 20-year track record guiding enterprise-wide technological wellbeing. Skilled at aligning human and technical resources to enhance return on investment and accelerate business progress. Dedicated to wringing optimal performance from available resources while charting cost-efficient upgrade paths. Reliable Module Lead with 20 years aligning business' financial and IT interests to produce cost-effective, harmonious operations. Adept at discerning maximally beneficial technical changes with minimal budgetary impact. Keen to help exceed business goals through careful management of personnel and dedicated optimization of equipment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Project Management Office
University of Houston Downtown
2018.09 - Current
- Directs and oversees Project Management Office to ensure IT programs and projects meet organization goals and requirements
- Develop and implements PMO processes and policies, directs project management staff, and works with other department leaders to define, prioritize, and develop projects and programs
- Create functional strategies and specific objectives for sub function and develops budgets/policies/procedures to support functional infrastructure
- Mentor, motivate and lead project team members
- Ensure team members take action and accountability for their assigned projects and workload
- Distribute project workload, identify project management technology to implement across IT and other departments within the institution, and optimize existing tools for efficiency
- Define project management methodology and establish process for scoping, delivering and tracking all projects
- Define, manage and direct team work efforts, which includes leveraging best practices and techniques in identifying, quantifying and tracking project status
- Provide ongoing coaching and mentoring to PMO staff and project
- Provide analysis, status reports, and metrics to team leads, clients and senior management
- Ensure projects are completed on time, within budget and scope, and consistent with established standards
- Develop project management processes, methods, tools, guidelines, standards, and roadmap to establish stable framework that supports all project teams and stakeholders to ensure projects are completed on time, within budget and scope
- Meet with stakeholder to review project scope changes, meet with team member to discuss changes and the impact to project go-live, document all scope changes, analyze scope impact and cost to project, evaluate impact to time, budget and scope
- Provide scope change document to stakeholder and leadership for approval
- Update project plan to include new scope activities.
Senior IT Project Management/Compliance Officer
University of Houston Downtown
2015.09 - 2018.01
- Manages all activities related to information technology projects from conception through post implementation
- Projects often involve network, server, or software implementation and upgrades and testing
- Ensures that projects meet budget, timing, client expectations and organizational standards
- Ensures compliance policies are adhered to during project life cycle
- Manages project scope and objectives and validates project deliverables with client, management and staff
- Develops detailed work plans, schedules, project estimates, resource plans, and status reports
- Provides technical and analytical support the project team.
Senior Technology Project Manager, IT Project
Houston Independent School District
2013.09 - 2015.01
- Manager for newly enhanced Project Management Office
- Interfaced with vendors, business consultants, contractors and professional associations as a representative of the technology department
- Recommended changes to policies and establishes procedures that affect the department
- Developed and recommend enhancements to policies and procedures and insured completion of project phases using COBIT framework, ITIL and SDLC methods
- Gathered analysis and requirements specific to project and district needs using industry standard methodologies and practices
- Compiles metrics related to IT project success, project attributes, and individual productivity and adherence to defined processes.
Senior Program Manager
MD Anderson Cancer Center
2010.07 - 2013.09
- Responsible for translating marketing and business information to insight and make recommendations
- Manage marketing mix model for various reports
- Develop analyses and reports to support marketing, business and strategic planning initiatives using institutional data, external data and other strategic planning data for the department and institutional projects and priorities
- Conduct analytic studies to enhance growth and market targeting
- Develop and manage a competitive database and provide competitive insight reports for decision making
- Assist with maintenance of trend gathering and market intelligence reports
- Develop and manage cancer care trend reports and analysis
- Develop executive PowerPoint presentations for staff and management to present findings and report summaries etc.
- Lead ad hoc projects and reports as assigned
- Serve as internal consultant for clients
- Accomplishments:
- Develop and manage outcome reports for institutional marketing and business development programs
- Develop and produce timely (monthly, quarterly, and semi-annual & annual) measurements and effectiveness reports for marketing campaigns & initiatives by type (brand and service line)
- Validate data analysis and communicate findings to senior leadership for support of decision making objectives.
Sr. Informatics Analyst
MD Anderson Cancer Center
2008.02 - 2010.07
- Developed various Hyperion querying applications and models for department heads and institutional analytical reports
- Tracked outcomes measures research in healthcare industry and identify metrics that need to be added to the organization's list of indicators
- Responsible for identifying required fields and establish a system to create files to transfer data to external comparative databases
- Use knowledge of medical terminology, coding, and impact of medical services to evaluate impact on mortality rates, length of stay information, and other types of outcomes measures
- Educate faculty and other clinical staff in the use of outcomes database
- Work with hire level managers to define and articulate reporting needs; communicate requirements and participation in data collection
- Train managers in the use of operation reports
- Act as a change agent for the organization and ensure that process improvement activity is being communicated, understood, and supported within the organization
- Participate in the achievement of organizational directed objectives based on departmental goals and business plan objectives
- Support activities of Institute for Cancer Care Excellence
- Accomplishments:
- Conducted analysis of strategic quality indicators that help improve institutional quality of care and development of best practices that lead to improved outcomes in patient care
- Managed institutional patient satisfaction improvement process with vendor Press Ganey to improve patient satisfaction metrics data analysis, survey questions and methodology
- Analyzed vendor release for patient satisfaction survey and tests upgrades for impact on workflows and designs educational and support requirements
- Use structured database to create quality outcomes reports that track the percentage of patients with a survival rate after diagnosis and benchmark against national cancer data to ensure we achieve best possible outcomes for patients
- Provide decision support to the institution that has reflected improvement in the “Call Button” responsiveness which showed a 4% jump at 61% for the same period
- Performed analysis and generate reports regarding LOS (Length of Stay) to assess the impact on medical services on mortality rate using data from internal systems (EIW)
- Provide analysis and recommendation to Facilities category of questions statistically drives the “Likely to Recommend” patient satisfaction score and where the Facilities leadership should focus their efforts
- Provide metrics to EC/CT on how to measure the time from patient roomed to time seen by primary provider.
Informatics Project Manager
MD Anderson Cancer Center
2005.07 - 2008.02
- Oversee and direct all Information Technology operations for the section of Clinical Cancer Genetics
- Managed cross functional informatics team that work collaboratively to develop, review and continuous improvements on an in-house developed information management system
- Coordinate and managed expectations and relationships with clinical and research faculty, executive leadership teams and other professionals throughout the institutional
- Developed and implemented short- and long-term IT tactical plans to achieve overall program goals
- Analyzes business requirements and developed design specifications for Informatics projects
- Developed appropriate queries and provided reporting services for various projects to meet clinical, research, financial and administrative needs
- Accomplishments:
- Build collaborative relationships between Informatics and operational users to ensure the optimum design and use of clinical software and workflows for patient safety, patient experience, resource efficiency and revenue captures
- Utilized JAD session and RAD techniques to quickly gather multiple customers’ feedback and incorporate into next release
- Managed a database redesign project that included a large number of releases – 40 over 12 months with a budget of $1M
- Built productive remote software development team by managing performance using results-based metrics and utilizing remote collaboration tools such as SharePoint
- Managed the implementation of an Internet based online family history questionnaire that help decrease patients appointment time with a genetic counselor; increased the accuracy of information received; allowed real-time access to patient family history information which allowed the genetic counselor to perform automated assessments of patient’s risk for cancer development and probability of carrying a cancer-susceptibility mutation
- Presented various report to physicians that help with implementation of new policies and procedures that decreased the now show rate of patients seen by the genetic counselor by 30%.
Project Manager/Programmer Analyst III:, Project
MD Anderson Cancer Center
2003.05 - 2005.07
- Manager for the section of Clinical Cancer Genetics
- Supervised and instructed staff of seven on database development and design of information technology projects
- Responsible for support of genetics projects for the departments of Epidemiology, GI, Breast Medical Oncology, Gynecologic Oncology, and Surgical Oncology
- Managed project plans and resources, timelines, system documentation, status reports, and scope change ensuring business requirements were met
- Provided analytical support for complex genetic software to identify inherited susceptibility to cancers including application of risk assessment software, linkage analysis and genome-wide association analysis studies
- Accomplishments:
- Developed a SQL Ad-Hoc reporting system to allow end users the capabilities of running their own report, which provided for higher customer satisfaction scores
- Project manager of a conversion project of the current two-tier SQL server-based client server structure to a three-tier structure to make services easily available to other geneticists in the institution who utilized valuable visual tools for identifying clusters of inherited traits and genotypes
- Project manager of a CMS (Content Management System) for Brain program consortium project
- The CMS enables the consortium to collaborate by providing document sharing, calendar, discussion forum, as well as a classical CMS security model.
Project Manager
- For the MEN Clinical and Tissue Registry (MCTR)
- The overall outcome of the registry was to establish a prospective dynamic dataset that provided the foundation for future clinical and translational studies of prognosis, surveillance, and treatment outcomes.
Programmer Analyst II
MD Anderson Cancer Center
2000.04 - 2003.05
- Developed software modifications, enhancements, database updates, and custom programming using VB6 as front end to communicate with SQL on the back end
- Identified process constraints and gaps in complex business requirements, analyze problems, propose alternatives, recommended solutions that meet both business and technical needs, and effectively communicate issues/risks to the stakeholder, operational managers and team in a timely manner
- Analyze release documents, articulate workflow impact, and designed educational and support requirements
- Developed and maintained procedures for file control, file and space allocation, and operating methods
- Accomplishments:
- Developed a clinical genetic information system for the collection and analysis of pedigree data
- The system has helped researchers and physicians to identify major risk factors for disease and to manage health risks more effectively through improved prevention, screening and family history
- Developed an informatics tool that eliminated duplication of patient data by integrating information from different institutional resources (CRIS, CARE, and Clinic Stations)
- Developed and implemented a scanning tool that captured images (Pedigree, Genetic Testing results and outside Medical Records) from a paper document to a portable document format (PDF) to help clinicians with real-time access to patient’s family history information from any area of the medical facility(s)
- The tool improved the quality of patient care via increased efficiency, higher quality documentation and automated checks to assist the clinicians and providers in rendering optimum care
- Assisted in the development of a tool to write XML code used within the development database to draw a pedigree using a third party tool (Progeny anywhere).
Education
MBA - Information Technology
University of Houston - Victoria
Victoria, TX05.2015
BBA - Information Technology
University of Houston - Downtown
Houston, TX05.2011
Skills
- Skills Summary
- Risk and Issue Management Business Requirements
- Operations & Deployment Planning COBIT Framework
- Disaster Recovery Planning
- Regression Testing
- Microsoft Software Suite PeopleSoft Financial Analysis Budgeting
- Experience with change and control management Strategic planning
- Programming – HTML, Microsoft FrontPage, SQL, BASIC, FORTRAN, C++, VB6 and JAVA, Object-Oriented Analysis and Design
- Database: SQL, MySQL, SQL Plus, MS Access
- Business applications – Microsoft Office (Word, Excel, Project 2000, PowerPoint), Photoshop, and FT
- Project Management
- Microsoft Office Suite Expertise
- Change Control Processes
- Disaster Recovery Methodologies
- Agile Methodology
Certification
- PMP - Project Management Professional
Timeline
Director of Project Management Office
University of Houston Downtown
2018.09 - Current
Senior IT Project Management/Compliance Officer
University of Houston Downtown
2015.09 - 2018.01
Senior Technology Project Manager, IT Project
Houston Independent School District
2013.09 - 2015.01
Senior Program Manager
MD Anderson Cancer Center
2010.07 - 2013.09
Sr. Informatics Analyst
MD Anderson Cancer Center
2008.02 - 2010.07
Informatics Project Manager
MD Anderson Cancer Center
2005.07 - 2008.02
Project Manager/Programmer Analyst III:, Project
MD Anderson Cancer Center
2003.05 - 2005.07
Programmer Analyst II
MD Anderson Cancer Center
2000.04 - 2003.05
Project Manager
MBA - Information Technology
University of Houston - Victoria
BBA - Information Technology
University of Houston - Downtown
- PMP - Project Management Professional
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