Kimberley Spittel

• Crafted and served a diverse range of beverages, ensuring high-quality customer experiences.
• Collaborated with kitchen staff to coordinate timely service during peak hours.
• Managed inventory and stock levels, minimizing waste through efficient ordering practices.
• Trained new bartenders on cocktail preparation techniques and bar equipment usage.
• Implemented drink specials that increased sales during off-peak times, boosting overall revenue.
• Fostered positive relationships with patrons, enhancing repeat business through excellent service.
• Maintained cleanliness and organization of bar area, adhering to health and safety standards.
• Served high customer volumes during special events, nights, and weekends.

*This is my Saturday job*

• Delivered exceptional customer service in high-pressure dining environment.
• Collaborated with kitchen staff to ensure timely food preparation and order delivery.
• Managed multiple tables efficiently, enhancing overall guest satisfaction and experience.
• Resolved customer complaints promptly to maintain positive dining atmosphere and loyalty.
• Trained new servers on menu offerings, service standards, and POS system operations.

*I still pick up shifts and cover when the receptionist is sick or out of town*

• Managed patient scheduling and appointment confirmation to optimize clinic workflow.
• Coordinated insurance verification processes, ensuring accurate patient information for billing.
• Implemented electronic health record (EHR) systems, improving data accuracy and retrieval efficiency.
• Facilitated effective communication between patients and healthcare providers to enhance service delivery.
• Developed patient intake protocols, streamlining administrative processes for enhanced operational efficiency.