Kimberley Thompson

• Established strong relationships with residents through open communication channels and regular meetings, fostering a sense of community within public housing complexes.
• Evaluated program effectiveness using data analysis techniques, making informed decisions on resource allocation and service improvements.
• Managed property maintenance and repairs, maintaining a safe and clean living environment for residents.
• Interviewed and collected required documents for prospective tenants to assist them with the application process
• Completed annual recertification paperwork for all residents
• Collected monthly rent for 194 units in 5 different towns and made bank deposits throughout each month.
• Collaborated with local agencies to provide support services for residents, enhancing their quality of life.
• Managed conflict resolution between residents
• Filed eviction paperwork with appropriate county Summary Court and followed through with the evictions as necessary,
• Ensured timely completion of capital improvement projects by establishing clear deadlines and monitoring progress regularly.

Cared full-time for my granddaughter that is the child my deceased son.

• Demonstrated strong attention to detail, resulting in consistently high-quality services to medically fragile foster children within the upstate.
• Played a crucial role in meeting tight deadlines by working diligently throughout each workday.
• Regularly communicated with supervisors regarding any concerns or suggestions for improving time-management with documentation of all contacts regarding each child.
• Optimized workflow by coordinating tasks with fellow team members, promoting an efficient work environment.
• Maintained case load of 10 medically fragile foster children; completed monthly home visits to each foster home, met with all foster parents and children; assessed the home; discussed child's progress and/or regression; obtained schedule of child's upcoming medical appointments and other events and attended appointments as necessary.
• Made home visits to biological parents who were working their treatment plans to attempt to be granted custody; accessed their living conditions and progress of treatment plan.
• Supervised visits between each foster child and their biological families.
• Met with Specialized Coordinator monthly to provide all progress reports for each child.
• Applied for disability benefits for each child as deemed necessary.