Kimberley Travers

Memphis Theological Seminary.

• Assist and support the Registrar in the management and maintenance of student information and records, ensuring accuracy and confidentiality.
• Coordinate with students, staff, and faculty to facilitate the registration process, and resolve any issues.
• Provide exceptional customer service to students, answering inquiries, and guiding them through administrative procedures.
• Utilize database systems to update and retrieve student information and documents, supporting the overall efficiency of the registrar's office.

• Provide administrative support to the Vice President of Academic Affairs/Dean, including scheduling meetings, managing calendars, and coordinating travel arrangements
• Handle communication on behalf of the Dean, including drafting emails, answering phone calls, and responding to inquiries
• Organize and maintain office files and records, ensuring confidentiality and easy retrieval of information

• Offer administrative assistance to the Associate Dean of Doctoral Studies, including managing appointments and correspondence
• Support the Doctor of Ministry (DMin) program by coordinating program schedules, handling student inquiries, and maintaining academic records
• Provided guidance on student-related issues such as admissions, registration, discipline, records maintenance, and graduation requirements

• Provided administrative support to the Associate Dean for Students/Financial Aid Office, including managing calendars, scheduling meetings, and organizing travel arrangements
• Assisted in the coordination and processing of financial aid applications, ensuring timely and accurate handling of student financial aid documents and records
• Responded to student inquiries regarding financial aid policies, procedures, and eligibility, offering guidance and support as needed

• Maintained library cataloguing system and performed data entry of new materials
• Assisted patrons with reference questions and locating desired materials
• Provided instruction to patrons on the use of library resources, including databases and digital media collections

• Greeted visitors and provided them with assistance
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
• Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance

• Assisted patrons with locating library materials and information
• Maintained circulation desk, checked in and out books, collected fines and fees, shelved returned items
• Answered reference questions using online databases and other resources

• Managed reception area, including greeting visitors and responding to telephone and in-person requests for information
• Handled all social media and public relations inquiries, as well as maintained church social media pages
• Maintained confidential files related to personnel records or other sensitive information

• Guided participants through the learning process, fostering spiritual growth and helping students achieve course objectives, while mentoring them in their unique ministry callings
• Created a supportive learning environment by encouraging active participation, facilitating engaging discussions, and promoting open communication among students
• Managed course logistics, including scheduling sessions, organizing materials, and providing technical support, to ensure smooth operations throughout the course

• Performed administrative and office support activities for multiple supervisors in Linehaul Department
• Provided clerical support such as answering phones, responding to emails, filing documents, copying and scanning materials
• Delivered exceptional customer service through direct communication with clients and team members

• Provided support to the Labor and Delivery department with various clerical, admitting, processing, data entry, and discharging functions
• Conducted patient interviews to elicit necessary information for registration, accurate administration, and to assist medical professionals in the triage process
• Assisted with data entry of patient information into electronic health record systems

• Organized the filing system and managed daily operations of the office
• Established procedures for record keeping, data entry, and information management
• Handled incoming calls, emails, and other correspondence from clients and vendors