Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Kimberley Trisler

Kimberley Trisler

Skilled, Good Manner, Reliable Worker, Provides Excellent Customer Service
Tulsa,OK

Summary

Dynamic and adaptable, I excelled at Cinemark Movies 8, enhancing customer satisfaction through exceptional service and efficient problem-solving. Leveraging strong work ethic and excellent communication skills, I significantly contributed to improved concession sales and positive movie-going experiences. My expertise in cash handling and commitment to cleanliness stand out, making me a valuable team player in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Movie Theater Employee

Cinemark Movies 8
06.2000 - 09.2000
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Worked with other staff members for smooth theater operations.
  • Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
  • Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries.
  • Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises.
  • Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
  • Provided exceptional customer service to promote positive movie-going experience.
  • Coordinated with team members to cover various roles as needed during busy periods or staff shortages, maintaining a consistently high level of service throughout the theater''s operational hours.
  • Contributed to increased concession sales by offering personalized recommendations based on customer preferences.
  • Enhanced customer experience by providing timely and efficient service during movie screenings.
  • Conducted routine inventory checks for concession items, minimizing waste and ensuring product availability for guests.
  • Addressed customer concerns promptly, leading to timely resolutions and increased satisfaction levels.
  • Contributed positively to a welcoming atmosphere within the theater by greeting guests upon arrival and thanking them upon departure.
  • Participated in promotional events, effectively boosting ticket sales for upcoming movies and features.
  • Prepared reports on daily activities and sales to provide management with relevant information.
  • Assisted with special events marketing to increase visibility and maximize ticket sales.
  • Assisted in creating visually appealing displays of promotional materials for upcoming film releases or special events within the theater lobby area.
  • Provided exceptional guest service, resulting in repeat visits from satisfied customers.

Bakery Night Crew Manager

Reasor's Food Inc
Owasso, OK
05.1997 - 07.2000
  • Assisted HR in recruiting talented individuals for night shift positions, contributing towards building a high-quality workforce.
  • Improved employee morale by fostering an atmosphere of mutual respect and open communication between team members.
  • Monitored product expiration dates diligently, rotating stock to ensure freshness while minimizing losses due to spoilage or returns.
  • Increased customer satisfaction by addressing concerns promptly and professionally, ensuring a positive shopping experience.
  • Facilitated clear communication between night crew members and day staff, ensuring seamless handover of responsibilities each morning.
  • Streamlined processes for stocking shelves, resulting in decreased product spoilage and waste.
  • Maintained a clean and organized store environment through meticulous attention to detail and consistent oversight.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Managed [Number] employees in delivering smooth, productive night shift operations.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Created nightly shift task lists to assign duties to each employee.
  • Trained and mentored new and existing staff to achieve best practices.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Coordinated vendor and supplier activity for timely delivery of products and services.
  • Maintained accurate delivery, sales and inventory records for good stock management.
  • Built constructive working relationships to aid staff loyalty, motivation and productivity.

Education

Student

Will Rogers High School , Tulsa, OK

I didn't graduate.

Skills

  • Strong Work Ethic
  • Cash handling proficiency
  • Cleanliness Maintenance
  • Excellent customer service
  • Food safety knowledge
  • Ticket sales expertise
  • Patience and Empathy
  • Scheduling flexibility
  • Problem-Solving
  • Cleaning and sanitizing
  • Cash Register Operation
  • Food Service Assistance
  • Customer Queries and Response
  • Customer Requests
  • Ticket Selling
  • Refreshment Stand Operation
  • Customer Information Databases
  • Facility Cleaning
  • Local Attraction Information
  • Banquets and catering
  • Customer Service
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational Skills
  • Excellent Communication
  • Effective Communication
  • Active Listening
  • Adaptability and Flexibility
  • Call Answering and Routing
  • Cash Handling
  • Professionalism
  • Merchandise Restocking
  • Visitor Check-in
  • Problem-solving aptitude

Accomplishments

Provided excellent guests with all movie information and served customers with concessions, ticket sales with good well mannered additude in a 100% guaranteed satisfaction.

Additional Information

Does my job with the best good mannered additude, quickly, neat and efficiently to ensure good quality customer skills and completion.

Timeline

Movie Theater Employee - Cinemark Movies 8
06.2000 - 09.2000
Bakery Night Crew Manager - Reasor's Food Inc
05.1997 - 07.2000
Will Rogers High School - , Student

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Kimberley TrislerSkilled, Good Manner, Reliable Worker, Provides Excellent Customer Service