KIMBERLEY TROTMAN
Brooklyn
Summary
Strategic operations leader with a strong history of improving enrollment strategies and achieving 20% cost savings. Skilled in budget management and stakeholder engagement, focused on enhancing operational efficiency and compliance. Experienced in team leadership and professional development, utilizing data-driven approaches to boost academic success.
Overview
13
13
years of professional experience
Work History
Director of School Operations (K – 8)
Brooklyn Prospect Sunset Yards Campus
Brooklyn
01.2025 - 06.2025
- Collaborated with recruitment team to implement outreach strategies targeting diverse communities.
- Facilitated workshops for staff and administrators, enhancing professional development opportunities.
- Ensured compliance with applicable laws through effective management of daily campus operations.
- Identified and addressed gaps in operational performance metrics for continuous improvement.
- Strengthened student culture and visibility through partnerships with local organizations.
- Organized family engagement events to support prospective families and drive application conversions.
- Managed K–8 operations, including HR and vendor management, within a multi-million-dollar budget framework.
- Redesigned systems that resulted in 26% operational efficiency improvement and 20% expense reduction.
- Supervised a cross-functional team; implemented performance systems and professional growth plans.
- Collaborated with academic leaders to align operational systems with instructional goals, ensuring compliance and equity.
- Designed scalable systems for procurement, compliance tracking, and operational workflows.
- Provided budget forecasting and resource planning support to senior leadership.
- Facilitated professional development for operations staff to improve execution and stakeholder communication.
Director of School Operations
Achievement First East Brooklyn High School
Brooklyn
01.2022 - 01.2025
- Oversaw management of non-instructional functions such as HR, facilities, payroll, and compliance.
- Streamlined enrollment process in collaboration with academic deans to enhance student placement accuracy.
- Directed school-wide operations, focusing on safety protocols and student data systems.
- Implemented 'train-the-trainer' model to drive 30% improvement in operational efficiency.
- Achieved strategic resource management that resulted in 20% annual cost reductions.
- Managed logistics for annual school readiness projects from initiation to completion.
- Facilitated professional development sessions on compliance, school culture, and system management.
- Coordinated with stakeholders to address inquiries promptly and maintain strong relationships.
Associate Director of School Operations
Achievement First University Prep High School
Brooklyn
05.2021 - 01.2022
- Supported school-wide academic and culture initiatives as extended leadership team member.
- Oversaw daily staff coverage operations, collaborating with academic deans for instructional continuity.
- Ensured compliance and accuracy of student records, including Per Pupil invoicing and KPIs.
- Coordinated logistics for assessments impacting approximately 500 high school students.
- Revamped attendance systems to utilize academic and behavioral data for projecting outcomes.
- Facilitated bi-monthly meetings on student attendance and interventions with culture and academic teams.
- Partnered with culture leaders to enhance systems that improved student engagement.
- Implemented policies promoting academic achievement and facilitated communication among stakeholders.
Director In Residence/Operations Manager
Achievement First Linden Elementary School
Brooklyn
05.2014 - 05.2021
- Implemented foundational operations systems to support long-term scalability during school founding year.
- Led annual recruitment campaigns that raised enrollment by five percent through targeted outreach.
- Planned family engagement events to foster strong school-community partnerships.
- Conducted bi-monthly meetings aimed at improving attendance and boosting student investment.
- Oversaw compliance processes related to immunizations, meals, and transportation for all students.
- Coached Operations Coordinator through weekly development sessions for professional growth.
- Enhanced tracking and early intervention by revamping attendance playbook based on academic data.
- Grew parent volunteer base by 30 percent while expanding opportunities for school events.
Graduate Assistantship
Long Island University – Brooklyn Campus
Brooklyn
01.2012 - 05.2013
- Collaborated with MPA Program Director to develop curriculum and advance research initiatives.
- Conducted telephone surveys to assess fiscal crisis impact on nonprofit funding.
- Collected, entered, and analyzed data using SPSS for publication in public administration journals.
- Represented university and MPA program at academic conferences and networking events.
Policy and Planning Intern
Office of Brooklyn Borough President
Brooklyn
01.2012 - 03.2012
- Conducted research on complex urban policy issues, including education, transportation, youth development, and disability access.
- Supported the creation of the Borough President’s Disability Advisory Committee by analyzing accessibility barriers and proposing solutions.
- Helped organize the Borough’s first 'Civic Engagement Symposium' focused on youth leadership and community action.
- Engaged with private and nonprofit employers to secure summer jobs for 150 inner-city youth through local hiring partnerships.
Education
Master of Public Administration - Nonprofit Management
Long Island University – Brooklyn Campus
Brooklyn05-2013
Bachelor of Science - Marketing
St John’s University – Queens Campus
Queens05-1996
Skills
- Microsoft Office proficiency
- Data analysis capabilities
- Budgeting and financial management
- Enrollment strategy development
- Compliance assessment and tracking
- Oversight of operations
- Stakeholder relationship management
- Leadership and team development
- Strategic planning processes
- Coordination of projects
Timeline
Director of School Operations (K – 8)
Brooklyn Prospect Sunset Yards Campus
01.2025 - 06.2025
Director of School Operations
Achievement First East Brooklyn High School
01.2022 - 01.2025
Associate Director of School Operations
Achievement First University Prep High School
05.2021 - 01.2022
Director In Residence/Operations Manager
Achievement First Linden Elementary School
05.2014 - 05.2021
Graduate Assistantship
Long Island University – Brooklyn Campus
01.2012 - 05.2013
Policy and Planning Intern
Office of Brooklyn Borough President
01.2012 - 03.2012
Master of Public Administration - Nonprofit Management
Long Island University – Brooklyn Campus
Bachelor of Science - Marketing
St John’s University – Queens Campus