Summary
Overview
Work History
Education
Timeline
CustomerServiceRepresentative

Kimberley Trowbridge

Gary,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Home Health Caregiver

Eileen Bielec
Lake Station, IN
10.2012 - 02.2024
  • Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
  • Monitored patient vital signs and reported changes to physician or nurse.
  • Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
  • Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
  • Developed individualized care plans based on assessments of clients' needs and preferences.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Provided product demonstrations, answered customer questions about features and benefits, and offered suggestions for additional items.
  • Maintained current knowledge of the company's products, services, promotions, and pricing.
  • Processed payments using a variety of methods such as cash, credit cards, checks, money orders.
  • Identified customer needs and suggested alternative products to meet those needs.
  • Built rapport with customers by engaging in friendly conversations while ensuring their privacy is respected at all times.
  • Received shipments of merchandise from vendors and restocked shelves accordingly.

Restaurant Manager

Gelsosomos Pizza
Portage , WI
01.2012 - 01.2015
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.

Education

GED -

Portage High School
Portage, IN
06-1989

Timeline

Home Health Caregiver

Eileen Bielec
10.2012 - 02.2024

Restaurant Manager

Gelsosomos Pizza
01.2012 - 01.2015

GED -

Portage High School

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Kimberley Trowbridge