KIMBERLEY WARNICK
Roland,IA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant
Rebarcak Family Chiropractic
04.2024 - 08.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Verifying insurance for billing purposes.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Branch Manager
Advance Services, Inc.
06.2014 - 04.2024
- Management of onsite recruiters to ensure that hiring deadlines were met.
- Responsible for the growth and profitability of the staff and office which included processing payroll and generating analytics for verification/reporting purposes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Consulted customers to boost product sales and services.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Responsible for sales and generating leads to ensure growth for office and company.
- Manage and maintain interview schedules and paperwork
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Human Resource Specialist
Advance Services, Inc.
01.2014 - 06.2014
- Placed at Iowa State University in Human Resources to support UHR Department.
- Responsible for processing applications, reviewing resumes for veterans' preference, and matching skill set and experience to what vacancy would require
- Providing customer service and communicating to department supervisors about potential candidates
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Implemented workforce planning techniques to adeptly match talent with task requirements.
Account Specialist
Mian Group of Companies
01.2013 - 01.2014
- General clerical duties that included answering phones, accounts payable/receivable
- Setting up merchant accounts in payroll system and data entry to create invoices
- Processing and sorting incoming mail
Education
Diploma - General Studies
Kearney High School
Kearney, NEAssociate of Arts - Business Management
Central Community College
Grand Island, NESkills
- Telephone Etiquette
- Microsoft Office Suite Familiarity
- Organizational Skills Development
- Data Entry
- Office Support
- Professionalism and Ethics
- Detail-oriented approach
- Time management mastery
Timeline
Chiropractic Assistant
Rebarcak Family Chiropractic
04.2024 - 08.2024
Branch Manager
Advance Services, Inc.
06.2014 - 04.2024
Human Resource Specialist
Advance Services, Inc.
01.2014 - 06.2014
Account Specialist
Mian Group of Companies
01.2013 - 01.2014
Diploma - General Studies
Kearney High School
Associate of Arts - Business Management
Central Community College
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