Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
AdministrativeAssistant

Kimberley Wells-Holmes

Administrative Assistant
Cypress,TX

Summary

Systematic Administrative Assistant with over 20+ years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

20
20
years of professional experience
2
2
year of post-secondary education

Work History

Reservations Sales & Service Representative

United Airlines Inc.
Houston, Texas
02.2020 - 10.2020
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.

Office Administrator

Metropolitan Transit Authority
Houston, Texas
06.2011 - 12.2019
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.

Office Manager

Texas South Medical Systems
Houston, Texas
08.2010 - 04.2012
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.

Education

Certification - Legal Office Asssitant

Houston Community College
Houston, TX
08.2010 - 05.2011

GED -

Advance Center For Education
Houston, TX
02.1999 - 02.1999

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Office administration

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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Reservations Sales & Service Representative

United Airlines Inc.
02.2020 - 10.2020

Office Administrator

Metropolitan Transit Authority
06.2011 - 12.2019

Office Manager

Texas South Medical Systems
08.2010 - 04.2012

Certification - Legal Office Asssitant

Houston Community College
08.2010 - 05.2011

GED -

Advance Center For Education
02.1999 - 02.1999

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Kimberley Wells-HolmesAdministrative Assistant