Kimberley Wells-Holmes
Administrative Assistant
Cypress,TX
Summary
Systematic Administrative Assistant with over 20+ years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
2
2
year of post-secondary education
Work History
Reservations Sales & Service Representative
United Airlines Inc.
Houston, Texas
02.2020 - 10.2020
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Office Administrator
Metropolitan Transit Authority
Houston, Texas
06.2011 - 12.2019
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Office Manager
Texas South Medical Systems
Houston, Texas
08.2010 - 04.2012
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Education
Certification - Legal Office Asssitant
Houston Community College
Houston, TX 08.2010 - 05.2011
GED -
Advance Center For Education
Houston, TX 02.1999 - 02.1999
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Office administration
Spreadsheet management
Documentation and control
Oral and writing communication
Proficient in Microsoft Office
55 WPM typing speed
Supervising staff
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Reservations Sales & Service Representative
United Airlines Inc.
02.2020 - 10.2020
Office Administrator
Metropolitan Transit Authority
06.2011 - 12.2019
Office Manager
Texas South Medical Systems
08.2010 - 04.2012
Certification - Legal Office Asssitant
Houston Community College
08.2010 - 05.2011
GED -
Advance Center For Education
02.1999 - 02.1999