Kimberli Espitia
West Valley City,UT
Summary
Guided teams to achieve organizational goals, enhancing alignment and productivity across shifts. Maintained high cleanliness standards in production areas, preventing hazards and ensuring compliance with health regulations. Managed inventory effectively, optimizing stock levels to support seamless operations. Developed and implemented training programs that improved onboarding efficiency and service quality, resulting in higher customer satisfaction.
Overview
11
11
years of professional experience
Work History
Inventory Coordinator II
Intermountain Healthcare
Salt Lake City, Utah
03.2024 - Current
- Coordinated inventory activities, ensuring timely delivery and organized stock management.
- Acted as liaison between departments and supply chain teams to enhance communication.
- Managed PAR levels and adapted inventory control to align with market trends.
- Ensured compliance with SOPs for temperature-sensitive products, prioritizing patient safety.
- Facilitated collaboration across functions to meet facility requirements effectively.
- Analyzed inventory trends to optimize PAR levels, reducing excess waste significantly.
- Maintained organized supplies and compliance records for temperature-sensitive storage guidelines.
- Streamlined inventory processes, improving accuracy and minimizing operational delays.
Financial Coordinator
Cook Orthodontics
Sandy, Utah
09.2022 - 01.2024
- Managed insurance claims to ensure prompt settlements and financial accuracy.
- Collaborated with insurance carriers to clarify policies and resolve claims efficiently.
- Implemented strategies for delinquent accounts, achieving timely payments and reducing debts.
- Streamlined insurance claims processing, enhancing cash flow for the practice.
- Developed a tracking system for daily deposits, increasing accuracy and reducing discrepancies.
- Maintained meticulous records of financial agreements, facilitating resolution of outstanding debts.
- Analyzed payment patterns to identify trends, enabling proactive strategies for delinquent accounts.
- Communicated with patients regarding balances, improving compliance and overall experience.
Orthodontic Assistant
Holladay Orthodontics/ Lehi Orthodontics
Salt Lake City, Utah
02.2021 - 09.2022
- Input patient data with accuracy while ensuring compliance with privacy regulations.
- Maintained sanitized environment and prepared treatment rooms according to safety protocols.
- Assisted in orthodontic procedures, operated Itero scanners, and managed Invisalign effectively.
- Scheduled appointments to optimize provider availability and reduce patient wait times.
- Educated patients on dental hygiene to improve treatment outcomes.
- Fostered welcoming atmosphere during visits to enhance patient comfort and satisfaction.
- Monitored patient progress and documented records for effective future care.
- Coordinated with dental professionals to uphold sterile environments and enhance team performance.
Account Executive
Utility Billing West
Murray, Utah
10.2019 - 10.2020
- Maintained detailed financial records to enhance data accessibility.
- Implemented streamlined contract management processes, improving turnaround time and client satisfaction.
- Developed advanced financial tracking formulas, significantly reducing calculation errors.
- Introduced digital invoicing system, optimizing record-keeping for faster retrieval of billing information.
- Coordinated with senior management to resolve complex billing issues, ensuring on-time project completion.
- Analyzed billing discrepancies, identifying root causes and implementing corrective measures.
- Maintained comprehensive account records to ensure precise tracking of client interactions.
Teller
Wells Fargo
Salt Lake City, Utah
03.2019 - 10.2019
- Processed deposits, withdrawals, and loan payments with precision and efficiency.
- Maintained client confidentiality to uphold trust and security.
- Executed daily transaction balancing for accurate financial record-keeping.
- Addressed customer inquiries promptly, delivering exceptional service.
- Promoted bank services to enhance customer engagement and awareness.
- Analyzed customer feedback to identify service gaps, implementing effective improvements.
- Coordinated with team members to ensure timely processing of transactions.
- Fostered positive client relationships through proactive communication and support.
Orthodontics Assistant
Utah Orthodontic Care/Marz Orthodontics
West Valley City, Utah
09.2016 - 08.2018
- Assisted orthodontists during patient evaluations and treatment procedures.
- Educated patients on proper oral hygiene and post-treatment care.
- Managed patient records and scheduled appointments efficiently.
- Maintained cleanliness and sterilization of treatment areas and equipment.
- Supported new staff by sharing knowledge of office protocols and procedures.
- Communicated effectively with patients to address concerns and provide updates.
- Prepared patients for dental radiographs and photographs.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Maintained sterilization of instruments according to OSHA standards.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Cleaned and maintained equipment after each use in accordance with safety protocols.
- Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
- Ordered supplies for the office as needed.
- Maintained inventory of all materials used within the clinic setting.
- Maintained confidentiality of patient information at all times according to HIPAA regulations.
- Answered phones promptly and handled inquiries from potential clients professionally.
Shift Leader
McDonald's
Salt Lake City, Utah
06.2014 - 03.2017
- Guided team in achieving organizational goals, significantly enhancing alignment and productivity.
- Maintained clean production areas, preventing hazards and minimizing operational delays.
- Managed inventory to ensure optimal stock levels and prevent supply shortages.
- Prepared shift reports to facilitate clear communication with supervisors.
- Implemented streamlined inventory processes, reducing supply shortages and boosting operational efficiency.
- Mentored staff on service excellence, fostering a team-oriented environment that improved customer retention.
- Analyzed shift performance metrics to identify trends, enabling targeted training initiatives that increased productivity.
- Developed comprehensive training programs for new employees, resulting in quicker onboarding and enhanced service quality.
Education
High School Diploma -
West High School
Utah12-2015
Skills
- Inventory management and optimization
- Supply chain coordination
- Compliance and data analysis
- Financial reporting
- Payment tracking and processing
- Customer engagement
- Time management
- Stock replenishment
- Warehouse operations
- Barcode scanning and packaging
- Data analysis
- Customer service
- Appointment scheduling
- Payment collection
- Payroll processing
- Insurance claims management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Inventory Coordinator II
Intermountain Healthcare
03.2024 - Current
Financial Coordinator
Cook Orthodontics
09.2022 - 01.2024
Orthodontic Assistant
Holladay Orthodontics/ Lehi Orthodontics
02.2021 - 09.2022
Account Executive
Utility Billing West
10.2019 - 10.2020
Teller
Wells Fargo
03.2019 - 10.2019
Orthodontics Assistant
Utah Orthodontic Care/Marz Orthodontics
09.2016 - 08.2018
Shift Leader
McDonald's
06.2014 - 03.2017
High School Diploma -
West High School