Dynamic and results-oriented Marketing and Insights Strategist with over 10 years of experience leading teams and delivering data-driven business insights. Adept at synthesizing complex information and presenting it in an actionable format for C-suite executives. Proven track record of driving customer satisfaction, retention, and business performance through innovative problem-solving, strategic decision-making, and collaborative leadership. Highly skilled in leading cross-functional teams to execute high-impact initiatives that optimize customer satisfaction.