Kimberlie Damstetter
Cheektowaga,New York
Summary
Dedicated and compassionate Immediate Treatment Assistant (ITA) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
4
4
years of professional experience
Work History
Immediate Treatment Assistant
Mercy Hospital Of Buffalo
04.2021 - Current
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Community Health Worker
Kaleida Health
06.2020 - 06.2022
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Reduced hospital readmissions by collaborating with multidisciplinary teams to provide comprehensive care plans for patients.
Education
Associate of Applied Science - Registered Nursing
Trocaire College
Buffalo, NY05.2024
Skills
- Data Collection
- Precepting
- Medical Assessment
- Mobility Assistance
- Medical Recordkeeping
- Chart Updating
- Patient Management
- Healthcare Billing
- Supply Restocking
- Complex Problem-Solving
- Collecting Vitals
- Professional Bedside Manner
- Personal Care Needs
- Emotional Awareness
- Emotional Intelligence
- Strong Clinical Judgment
- Patient Education and Counseling
- Emergency Procedures
- Relationship Building
- Team Coordination
- Evaluations
- Patient Relations
Timeline
Immediate Treatment Assistant
Mercy Hospital Of Buffalo
04.2021 - Current
Community Health Worker
Kaleida Health
06.2020 - 06.2022
Associate of Applied Science - Registered Nursing
Trocaire College