Kimberlie Harveland
Seattle,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
29
29
years of professional experience
Work History
Grocery Delivery Driver
Instacart
10.2019 - Current
- Delivered groceries efficiently, ensuring timely and accurate order fulfillment.
- Navigated optimal delivery routes to enhance customer satisfaction and minimize delays.
- Communicated with customers regarding substitutions and delivery times for improved service experience.
- Maintained vehicle cleanliness and functionality to ensure safe transportation of goods.
- Developed strong relationships with both store employees and customers which resulted in receiving positive reviews and recommendations leading to an increase in overall delivery requests.
Truck Loader
UPS
09.2018 - 10.2019
- Loaded and unloaded packages efficiently to maintain workflow continuity.
- Operated material handling equipment to transport goods within distribution center.
- Inspected shipments for accuracy and quality before dispatching to ensure compliance.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
Associate
Amazon Fresh
10.2012 - 09.2018
- Picked customers grocery orders and packed them to be loaded onto trucks for delivery.
- Worked as a team in order to make sure all customers orders were filled and processed.
- Made sure incoming product was received properly and sorted to its correct location so that customer orders could be processed.
- Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
- Conducted regular inventory checks to maintain accurate stock levels and prevent discrepancies.
Sales Associate
Toys R Us
03.1997 - 02.2012
- Delivered exceptional customer service, ensuring positive shopping experiences for all guests.
- Assisted in inventory management, accurately tracking stock levels and replenishing merchandise as needed.
- Trained new associates on store policies, product knowledge, and effective sales techniques.
- Implemented visual merchandising strategies to enhance product displays and drive customer engagement.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Nathan Hale High School
Seattle, WA06-1985
Skills
- Order picking experience
- Inventory management
- Basic math
- Problem-solving capacity
- Able to lift 50 lbs
- Teamwork
- Attention to detail
- Multitasking
- Reliability
Timeline
Grocery Delivery Driver
Instacart
10.2019 - Current
Truck Loader
UPS
09.2018 - 10.2019
Associate
Amazon Fresh
10.2012 - 09.2018
Sales Associate
Toys R Us
03.1997 - 02.2012
High School Diploma -
Nathan Hale High School