Kimberlin Sickau
Blasdell,NY
Summary
Knowledgeable Accounts Receivable Specialist bringing nine years of experience carrying out all accounts receivable functions in high volume environments. Possesses strong understanding of account reconciliation and billing processes, with demonstrated skills in financial analysis and customer relationship management. Capable of delivering high-quality results to enhance financial operations and support organizational goals.
Overview
9
9
years of professional experience
Work History
Sr. Web Portal & AR Specialist
Curbell, Inc
08.2021 - Current
- Oversee a complex $7 million portfolio, working with Fortune 500 clients and those requiring specialized processes to ensure timely account resolution.
- Support month-end processes by delivering AR Dashboard Reporting and providing management with comprehensive updates on special projects.
- Manage the administrative setup and maintenance of 80+ customer portals, including Ariba, Exostar, and Coupa, supporting AR and internal departments to establish smooth operations and collections.
- Collaborate as an IT Liaison to enhance processes and technology solutions, such as Delego PayCenter, through testing, feedback, and continuous improvements.
- Develop and document new processes resulting from the implementation of new technology or changes in workflow, ensuring seamless integration and operational efficiency.
- Maintain strict confidentiality of sensitive financial data and client information at all times, adhering to company policies and industry regulations.
- Contribute as a Junior Internal ISO Auditor, identifying opportunities for continuous improvement while expanding operational knowledge beyond AR to support company-wide initiatives.
AR & Collections Specialist
Curbell, Inc
03.2020 - 07.2021
- Reduced financial risk by thoroughly reviewing customer credit in Dun & Bradstreet, setting appropriate credit limits, and maintaining accurate customer data.
- Fostered a positive and collaborative work environment by providing training, guidance, and expert support to team members in managing complex collections scenarios.
- Served as the primary point of escalation for team members on accounts 61-90 days past due, driving resolution and mitigating risk.
- Managed high-risk bankruptcies and 3rd party collections accounts, working closely with external collection agencies and legal counsel to maximize recovery.
- Posted over $3 million in weekly transactions to customer accounts, ensuring accurate processing of bank lockbox and credit card payments in SAP.
Accounts Receivable Analyst
Curbell, Inc
03.2018 - 02.2020
- Accelerated collection efforts by proactively monitoring aged accounts and maintaining frequent communication with clients, significantly reducing outstanding invoice resolution time.
- Managed high-volume collections by consistently contacting a minimum of 40 past-due accounts daily, ensuring timely recovery of outstanding payments.
- Streamlined invoice discrepancy resolution by thoroughly reviewing purchase orders, confirmations, and proof of deliveries, and collaborating with Sales teams to expedite credit and debit memo processing.
- Enhanced efficiency in cash application by developing and implementing Microsoft Excel macros, saving 7 hours of manual work per week.
- Provided clients with essential documentation including invoices, statements, and proof of deliveries, ensuring clarity and accuracy in communications.
Revenue Specialist
USF Holland - Division Of YRC Worldwide
03.2016 - 03.2018
- Tracked payment progress with customers, maintaining detailed and up-to-date logs of all interactions.
- Resolved customer and vendor inquiries related to account discrepancies and claims, ensuring timely and accurate solutions.
- Proactively monitored and escalated accounts up to 120 days past due to expedite resolution.
- Provided documentation and insights for internal and external audits, supporting accounts receivable processes and transactions.
Education
BBA - Technology Management
Alfred State College
Alfred, NY05.2024
Associate of Applied Science - Paralegal Studies
Tompkins-Cortland Community College
Dryden, NY05-2017
Skills
- Complex Problem-Solving
- Attention to detail
- Precision and accuracy
- Communication
- Customer Account Reconciliation
- Credit analysis
- Customer Relationship Management (CRM)
- Collections experience
Timeline
Sr. Web Portal & AR Specialist
Curbell, Inc
08.2021 - Current
AR & Collections Specialist
Curbell, Inc
03.2020 - 07.2021
Accounts Receivable Analyst
Curbell, Inc
03.2018 - 02.2020
Revenue Specialist
USF Holland - Division Of YRC Worldwide
03.2016 - 03.2018
BBA - Technology Management
Alfred State College
Associate of Applied Science - Paralegal Studies
Tompkins-Cortland Community College
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