Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Training
Timeline
Generic

Kimberly Abdullah

Baltimore,MD

Summary

Seasoned and highly skilled Ultrasound Technologist with over 25 years of diagnostic imaging experience across general, vascular, small parts, OB/GYN, and procedural ultrasound. Recognized for delivering accurate, high-quality scans with a patient-focused approach in fast-paced clinical environments. In addition to clinical excellence, bring proven leadership and mentoring experience, having guided teams, trained new technologists, and contributed to workflow improvements. Adept at fostering collaboration between imaging departments and physicians to support timely diagnoses and superior patient care. Known for professionalism, adaptability, and dedication to continuous learning in advancing sonographic practice.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Sonographer PRN

Medstar Health
01.2017 - Current
  • Provide high-quality diagnostic imaging services on an as-needed basis, leveraging over 25 years of experience in general, vascular, small parts, OB/GYN, and procedural ultrasound.
  • Expertly perform a wide range of sonographic exams including abdominal, pelvic, thyroid, breast, and deep and superficial vascular studies.
  • Collaborate effectively with radiologists, physicians, and clinical teams to ensure accurate imaging and timely reporting of findings.
  • Maintain a patient-centered approach, consistently ensuring comfort, privacy, and understanding throughout procedures.
  • Skilled in adapting quickly to different facility protocols, equipment, and workflow, delivering reliable imaging support with minimal supervision.
  • Demonstrate up-to-date knowledge of sonographic techniques, anatomy, and pathology, contributing to high diagnostic accuracy.
  • Ensure strict compliance with HIPAA regulations and infection control procedures.

Diagnostic Imaging Supervisor

MedStar Franklin Square Medical Center
01.2024 - 05.2025
  • Developed and maintained accurate budget forecasts, enabling strategic decisions on staffing, equipment upgrades, and operational needs—ensuring financial targets were met without compromising patient care standards.
  • Led a department-wide safety initiative, promoting a culture of accountability and adherence to best practices; proactively identified and mitigated potential hazards.
  • Streamlined workflow processes, significantly improving departmental productivity and reducing patient wait times across imaging services.
  • Optimized resource allocation by effectively managing staff schedules and equipment utilization, resulting in a 50% reduction in MRI exam turnaround time.
  • Managed a diverse team of 67 direct reports, providing leadership, coaching, and performance oversight to ensure operational excellence and high staff engagement.
  • Coordinated accreditation processes and regulatory inspections, ensuring full compliance with all relevant industry standards.

Practice Director- Women's Imaging

Mercy Medical Center
01.2021 - 01.2023
  • Manage a team of 25 mammographers, sonographers, and other medical professionals in a multi-site women’s imaging setting. Generated monthly and quarterly reports for productivity, customer satisfaction, clinical/fiscal issues. Function as a liaison between physicians, staff, and patients. Complied with all regulations and ensured licenses, accreditation, inspections, and other legal requirements remained up to date.
  • Key Contributors:
  • Ensured compliance with all Mercy policies and procedures and governmental regulations pertaining to MDE, JCAHO, FDA, ACR.
  • Improved the efficiency and standardization in mammography, patient tracking and MQSA reporting with the upgrade of our tracking platform.
  • Initiated and led the transition from mailed patient results to email of results, streamlining operations and cutting waste and cost.
  • Planned and executed the first annually Breast Screening weekend event.
  • Maintained a 95% employee retention rate.

Ambulatory Surgery Center Manager

Minimally Invasive Vascular Center
01.2020 - 01.2021
  • Manage a team of twenty nurse practitioners, sonographers, surgical assistants, and other medical professionals in a Vascular surgery setting. Researches and prepares cost reduction proposals and implements them as applicable. Plans, evaluates, recommends, and implements new initiatives when appropriate. Selects and hires employees according to established guidelines. Monitors, coaches, develop and evaluate the performance of staff on an ongoing basis in accordance with applicable performance standards. Collaborates with the Executive Team to ensure personnel policy development and communication to staff to achieve consistency in labor and employee relations.
  • Key Contributions:
  • Assured compliance with all MIVC policies and procedures and governmental regulations pertaining to DOH, Medicare, JCAHO/AAAHC, MQC
  • Implementation of a patient portal that streamlined workflow and improved patient engagement.
  • Created and implemented an automated and efficient revenue cycle workflow process.
  • Planned and executed the first annually Breast Screening Weekend Event.

Clinical Coordinator – Women’s Health

St. Agnes Hospital
01.2017 - 01.2020
  • Manage a team of eleven nurses, sonographers, and other medical professionals in the Maternal-Fetal Medicine department, overseeing capital/operating budgets, staff scheduling, hiring, training, and performance evaluations. Liaise between hospital and referring physicians; oversee inventory management of ultrasound and fetal monitoring equipment; and handle billing needs, leveraging the knowledge of medical coding, insurance, and Medicaid policies. Adhere to strict HIPAA, OSHA, Medicaid, and ARDMS requirements.
  • Key Contributions:
  • Improved office workflow by implementing electronic medical record (EMR) access to all staff. Reduced costs and eliminate dependency on outdated paper records and faxes.
  • Increased physician referrals 50% and enriched relations by regularly visiting physician practices and building stronger relationships.
  • Focused on continuous process improvement; currently establishing positive patient experience by launching initiatives to extend evening hours and create a patient-centered environment.
  • Selected to participate on the Engagement Committee; collaborate with physicians, directors, and departmental managers to enhance employee engagement and retention through new hospital program development.

Lead Sonographer

MedStar – Union Memorial Hospital Campus
01.2015 - 01.2017
  • Managed daily operations of the ultrasound department of five employees, overseeing scheduling, staff training, and performance reviews.
  • Key Contributions:
  • Served as clinical coordinator for ultrasound students, overseeing clinical externships through hospital affiliation with the University of Maryland.
  • Eliminated interdepartmental associate conflicts and developed strong employee relations by creating clear communication pathways and setting straightforward office expectations.
  • Trained two associations and up to 20 students, teaching ultrasound scanning techniques.

Sonographer

Medstar Harbor Hospital Campus
01.2011 - 01.2015
  • Performed up to 15 ultrasounds per day, specializing in pelvic, small parts, vascular, and breast exams. Assisted radiologists, performing interventional ultrasound procedures, including paracentesis, thoracentesis, thyroid, and breast biopsies.
  • Key Contributions:
  • Coordinated up to 15 student clinical externships through affiliation with two area colleges.
  • Earned competitive promotion to Lead Sonographer, acknowledged for prominent experience and education.

Ultrasound Clinical Applications Specialist

Toshiba America Medical Systems
01.2009 - 01.2011
  • Demonstrated full line of ultrasound systems, providing pre-sales presentations and post-sales user training in the Baltimore-DC-Virginia home-base area, and traveling across 70% of the United States.
  • Key Contributions:
  • Achieved team sales objectives, meeting quarterly sales quotas, and providing support to peers by traveling outside the territory to help others.
  • Delivered applications support, as a subject matter expert, at trade shows throughout the US.

Additional Ultrasound Experience

08.2000 - 12.2008
  • Performed a wide range of general, vascular, OB/GYN, small parts, and procedural sonography in both hospital and outpatient settings, delivering high-quality diagnostic images and patient care.
  • Demonstrated adaptability by working across diverse clinical environments and collaborating closely with physicians and radiologists to support accurate diagnoses.

  • Served in clinical applications roles for two major ultrasound manufacturers, providing training, education, and support to sonographers and healthcare providers on advanced imaging techniques, equipment functionality, and protocol optimization.
  • Leveraged deep technical expertise to assist with system installations, conduct on-site demos, and ensure successful implementation of ultrasound technology across clinical settings.

Education

Master of Science - Health Systems Management

University of Baltimore
Baltimore, MD
05-2017

Bachelor of Science - Health Systems Management

University of Baltimore
Baltimore, MD
05.2005

Certificate - Diagnostic Sonography

University of Maryland - Baltimore County
Baltimore, MD
08.2000

Skills

  • Continuous Process Improvements
  • Healthcare Operations
  • Compassionate patient care
  • Ultrasound-guided procedures
  • PACS and DICOM systems
  • Continuous learning mindset
  • Patient safety
  • People Management
  • Clinical Applications
  • Proficient in EMR systems including Cerner and Epic

Accomplishments

    Successfully completed the Management Bootcamp presented by the Maryland Healthcare Education Institute (MHEI)—a dynamic leadership development program designed specifically for healthcare professionals. The program focused on key areas including effective communication, team leadership, conflict resolution, and performance management. This experience strengthened my ability to lead with confidence, foster staff engagement, and contribute to a culture of excellence and accountability within hospital and clinical settings.

Certification

  • Registered Diagnostic Medical Sonographer, American Registry of Diagnostic Medical Sonographers
  • RDMS | Abdomen | Breast

Training

Successfully completed the Management Bootcamp presented by the Maryland Healthcare Education Institute (MHEI)—a dynamic leadership development program designed specifically for healthcare professionals. The program focused on key areas including effective communication, team leadership, conflict resolution, and performance management. This experience strengthened my ability to lead with confidence, foster staff engagement, and contribute to a culture of excellence and accountability within hospital and clinical settings.

Timeline

Diagnostic Imaging Supervisor

MedStar Franklin Square Medical Center
01.2024 - 05.2025

Practice Director- Women's Imaging

Mercy Medical Center
01.2021 - 01.2023

Ambulatory Surgery Center Manager

Minimally Invasive Vascular Center
01.2020 - 01.2021

Sonographer PRN

Medstar Health
01.2017 - Current

Clinical Coordinator – Women’s Health

St. Agnes Hospital
01.2017 - 01.2020

Lead Sonographer

MedStar – Union Memorial Hospital Campus
01.2015 - 01.2017

Sonographer

Medstar Harbor Hospital Campus
01.2011 - 01.2015

Ultrasound Clinical Applications Specialist

Toshiba America Medical Systems
01.2009 - 01.2011

Additional Ultrasound Experience

08.2000 - 12.2008

Master of Science - Health Systems Management

University of Baltimore

Bachelor of Science - Health Systems Management

University of Baltimore

Certificate - Diagnostic Sonography

University of Maryland - Baltimore County

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