Kimberly Agro

• Hired to oversee payroll for over 300 employees by controlling payroll expenses through identifying appropriate employee headcount per area and evaluation compensation requirements.
• Implemented and created orientation program for company.
• Administer employee benefits programs and facilitated all open enrollment processes.
• Reconcile bank statements and completes profit and loss statements
• Managed accounts payable to ensure invoices are processed and paid on time; updates financial records for each account and completes check and wire deposits.
• Managed accounts receivable by handling club charges and sending monthly statements to members.
• Improved local employee benefits by identifying local resources for employees.
• Resolved and handled employee relation issues and policy implementation. Conducted thorough investigations as needed for all discrimination, harassment, and violence in the workplace allegations.
• Plan administrator for the Clubs Retirement Plan.

• Promoted to assume responsibility of a three million dollar territory by being the contact for dealers, sales force and homeowners.
• Successfully resolved inquiries/concerns while answering questions.
• Initiate and delivered quotes for construction to dealer network
• Oversaw order documentation, shipping, cancellations, credits, charges and damage claims.
• Designated to train new employees within the organization based on outstanding performance.
• Recruited to support department efforts in maintaining current company sales support focus; design; propose and implement new and ongoing projects.
• Facilitated production and distribution of the quarterly customer newsletter; managed all departmental broadcast-fax and direct-mail projects.
• Planned, coordinated and administer yearly seminar and trade shows.

SHERATON FOUR POINTS

• Recruited to maintain standards, raise customer service perception, manage reservations, maximize occupancy, oversee guest security/emergency procedures and recruit, train and develop of staff of ten.
• Additionally, managed A/R, A/P, payroll and HR functions for over 105 personnel.

Holiday Inn & Hampton Inn & Suites

• Hired to oversee payroll, HR functions, safety, cost control and records administration for over 300 personnel.
• Managed all aspects of accounting.
• Tasked with developing and coaching a highly effective team.
• Initiated a well-received new employee orientation program.
• Upgraded productivity through modernization of payroll system from manual to computerized basis.
• Authored job descriptions/employee handbook to achieve compliance standards.
• Decreased workers compensation cost substantially.
• Spearheaded launch and management of second unit on adjacent site.

• Managed human resources, payroll, recruitment, training, customer service and workers compensation, and accounting.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.