Overview
Work History
Education
Skills
Licenses
Presentations
Professional Highlights
Certification
Timeline
Generic

Kimberly A. Kelley

Gallatin,TN

Overview

27
27
years of professional experience
1
1
Certification

Work History

Project Manager

Soldier Point Digital Health
Herndon, VA
05.2025 - Current
  • Responsible for the planning, direction, and coordination of all activities of assigned projects for Telehealth Project Management Support (TPMS) III & IV contract.
  • Liaison between partners and Soldier Point as required to ensure understanding and implementation of customer needs.
  • Provide meeting facilitation, presentation development, and action tracking support.
  • Ensure goals and objectives of the project are accomplished within the scope, as defined by the Statement of Work.

Clinical Project Manager

Iron Bow Technologies
Herndon, VA
04.2024 - 04.2025
  • Responsible for the planning, direction, and coordination of all activities of assigned projects for Telehealth Project Management Support (TPMS) III & IV contract.
  • Liaison between partners and Iron Bow as required to ensure understanding and implementation of customer needs.
  • Provide meeting facilitation, presentation development, and action tracking support.
  • Ensure goals and objectives of the project are accomplished within the scope, as defined by the Statement of Work.

Substitute Teacher

Sumner County School District
Gallatin, TN
08.2023 - 03.2024
  • Kindergarten-Fifth Grade Classroom Instructor.

Executive Assistant

Veterans Health Administration
Washington, D.C.
11.2020 - 10.2021
  • Company Overview: Office of Deputy Under Secretary for Health
  • Provided support to the VHA Acting Deputy Under Secretary for Health (DUSH) on specific issues and subjects.
  • Responsible for full management and administration of the Office of the DUSH.
  • Effectively oversaw and executed the full spectrum of supervisory duties, including mentoring, performance evaluation, and workload management, ensuring the efficient functioning of subordinate staff and fostering a positive work environment.
  • Represented the DUSH to other executive staff and key offices within the VHA, the Offices of the Assistant Secretaries, congressional offices and committees, other Federal agencies and a wide variety of external groups and organizations.
  • Briefed the DUSH on the implications of actions proposed and made recommendations to approve, disapprove or modify specific proposals.
  • Led, planned, organized, coordinated, and carried through to completion office and program needs.
  • Office of Deputy Under Secretary for Health

Executive Officer (Detailed)

Veterans Health Administration
Washington, D.C.
01.2019 - 10.2020
  • Company Overview: VHA Enterprise Program Management Office-MISSION Act
  • Provided administrative leadership stability and support to VHA Maintaining Internal Systems and Strengthening Integrated Outside Networks (MISSION) Act Lead, Enterprise Program Management Office (EPMO), and VA MISSION Act Tiger Team.
  • Resolved complex and highly visible problems that required seasoned technical judgment.
  • Conceptualized, developed, and executed program operations, including analyzing, evaluating, and implementing efficient and effective management structures and programs.
  • Oversaw administrative functions including meeting scheduling and response to action items.
  • Tracked action items, ensuring timely submissions.
  • Served as Executive Liaison between EPMO and key leadership officials internal and external to VA.
  • Coordinated reports, briefing materials and other correspondence for EPMO leadership.
  • Point of contact for MISSION Act EPMO and Tiger Team response to Congressional inquiries.
  • Led, directed, and supported work for Caregiver Support Program to advance the publication of AQ48 Regulation.
  • VHA Enterprise Program Management Office-MISSION Act

Acting Executive Assistant (120 Day Detail)

Veterans Health Administration
Washington, D.C.
08.2018 - 01.2019
  • Company Overview: Office of Chief of Staff
  • Provided support to the VHA Chief of Staff (CoS) and Deputy Chief of Staff (DCoS) on specific issues and subjects.
  • Provided supervision and guidance to the CoS staff team in the monitoring, assessing and implementation of CoS and DCoS activities and responsibilities as part of the Office of the VHA Under Secretary of Health.
  • Represented the CoS and DCoS to other executive staff and key offices within the VHA, the Offices of the Assistant Secretaries, congressional offices and committees, other Federal agencies and a wide variety of external groups and organizations.
  • Oversaw administrative functions including meeting scheduling and scheduling briefings on key issues.
  • Responsible for full management and administration of the Office of the CoS.
  • Performed full range of supervisory duties and responsibilities over subordinate staff.
  • Demonstrated through professional modeling and action the actuality of a just and sound workplace culture that supported the mission of the organization by providing timeliness in responses, promoting safe and fair feedback to colleagues and subordinates and promoting the need for civility and respect.
  • Promoted and implemented organizational transparency throughout the office with face-to-face meetings and open lines of communication.
  • Office of Chief of Staff

National Director, State Veteran Homes & VA Purchased Care

Veterans Health Administration
Washington, D.C.
05.2018 - 08.2018
  • Company Overview: Office of Geriatrics & Extended Care
  • Responsible for the management of VA's State Veterans Home (SVH) Clinical Oversight Program and regulatory requirements related to the SVH program.
  • Responsible for administrative and clinical oversight of regulatory requirements and policies related to VA purchased long term services and support (LTSS) programs that are part of the Extended Care continuum offered by VHA in home and community-based settings as well as in community nursing homes.
  • Performed full range of supervisory duties and responsibilities over subordinate staff.
  • Provided monitoring oversight and overall administrative management for both programs.
  • Monitored data related to access, quality, and efficiency, assisting the field with implementation, and managing operational fidelity and providing actionable insights to drive evidence-based decision making and enhance overall performance.
  • Oversaw the development or updating of any policies, operating plans and regulations pertaining to the SVH programs and VA Purchased Care programs.
  • Managed communications for Geriatrics & Extended Care (GEC) for SVH and VA Purchased Care.
  • Liaison between the senior officials in GEC and VA with State Veteran Home directors and field administrators, field facilities, other VA staff offices and other Federal agencies in communicating information on VA state home and VA purchased LTSS programs, policies, and legislation affecting the programs.
  • Office of Geriatrics & Extended Care

Director, Home & Community Based Services

Veterans Health Administration
Washington, D.C.
12.2015 - 05.2018
  • Company Overview: Office of Geriatrics & Extended Care
  • Responsible for the administrative oversight of regulatory programs and policy issues related to Home & Community Based Services (H&CBS).
  • Interpreted administrative policies, developed, and interpreted National and local policies, defining administrative requirements, and/or providing advice to top management on related issues.
  • Oversaw the development or updating of any policies, procedures and regulations pertaining to the H&CBS programs.
  • Evaluated and monitored administrative activities and made substantive recommendations for program acceptance and compliance and or improvements.
  • Monitored and analyzed inquiries and correspondence and requests related to H&CBS programs, and replied directly to these inquiries when appropriate, otherwise prepared draft replies for GEC and VHA and VA executive officials’ approval.
  • Developed detailed plans, goals, and objectives for the long-range implementation and administration of the program and developed criteria for evaluating the effectiveness of the policy components of the H&CBS programs.
  • Office of Geriatrics & Extended Care

Chief, Geriatrics & Extended Care

VA Illiana Health Care System
Danville, IL
07.2013 - 12.2015
  • Provided administrative oversight for all programs assigned to Geriatrics & Extended Care. This included oversight of program operations, collection of data, submission of reports, intervention to resolve administrative problems, participation in budget proposals, fiscal management, and program evaluation.
  • Responsible for the strategic planning and operation of G&ECS and for ensuring the administrative and clinical supervision of staff in their professional role.
  • Performed full range of supervisory duties and responsibilities over subordinate staff.
  • Actively participated in Clinical Executive Board, Quality Executive Board, Utilization Management Meeting, J Team Leads, Budget Committee, Patient Aligned Care Team (PACT) Steering Committee, Contract Nursing Home Committee, Strategic Planning Committee.
  • Chaired the following meetings: GEC monthly staff, GEC Multidisciplinary Committee, Green House homes Activation, Green House Operations.
  • Provided direct supervision for twelve clinical and non-clinical staff.
  • Maintained effective communication with GEC staff and other services.
  • Coordinated GEC rotations for medical residents, medical students, and physician assistant students.
  • Collaborated JCAHO, LTCI and OIG preparation, policies, practices, shared difficulties, and best practices throughout the medical center.
  • Developed GEC dashboard to monitor workload.
  • Kept abreast of new initiatives, change in policy, eligibility requirements, procedures, data collection, and financial allocation (VERA) and shared and clarified this information with others in the medical center.
  • Completed action items on time and remained flexible with changes in timelines.
  • Reviewed customer service surveys and implementation of improvement plans when appropriate.
  • Recipient of VISN funding for Right-Sizing Home-Based Primary Care and Green House homes equipment and staffing.
  • Oversight of the activation of Green House homes.
  • Coordinated with other services to offer education and training to staff to enhance clinical knowledge and skills.
  • Maintained necessary technical skills to perform functions of the position including data extraction from VSSC, Performance Measure, Joint Commission (JCAHO), ARC, Fee files, etc.
  • Certified Green House Educator.

Palliative Care & Geriatrics Program Manager

Veterans Integrated Service Network (VISN) 11
Danville, IL
02.2009 - 07.2013
  • Responsible for coordination and program development of all Geriatrics and Extended Care (GEC) activities in VISN 11.
  • Responsible for VISN level coordination of Hospice and Palliative Care (HPC) and ensuring collaboration and communication among palliative care teams in VISN 11.
  • VISN Caregiver Program Point of Contact from 2010-2013.
  • Maintained effective communication and built effective relationships with GEC staff, VISN 11 staff, GEC Advisory Council members, GEC Operations committee members, Community Health Nurse Coordinators, Non-Institutional Care (NIC) Coordinators, Home Based Primary Care (HBPC) coordinators, Medical Foster Home (MFH) Coordinators, Palliative Care Coordinators, Palliative Care Steering Committee and VACO GEC and Palliative Care staff.
  • Chaired the following regular VISN conference calls: GEC Operations, Veteran Community Partnerships, GEC Advisory Council, MFH Coordinators, Palliative Care Coordinators, and Palliative Care Steering Committee.
  • Actively participated in GEC Advisory, GEC Operations, Minimum Data Set (MDS) coordinators, HBPC calls, VHA VISN GEC managers, VHA GEC Leads, VHA Palliative Care Program Manager, Restorative Coordinators, Community Living Center (CLC) Culture Transformation, State Veteran Home and Caregiver Support Coordinator calls.
  • Provided direct administrative supervision for program analyst and physician palliative care clinical champion.
  • Collaborated for JCAHO, Long Term Care Institute (LTCI) and Office of Inspector General (OIG) preparation. Shared difficulties and best practices throughout the VISN for GEC and Palliative Care programs.
  • Developed and implemented timely data reports and presentations including tracking GEC and Palliative Care program workload and financial data analysis.
  • Worked with facilities to identify and correct workload data capture discrepancies ensuring data accuracy and workload credit for VISN 11 in GEC and Palliative Care.
  • Kept abreast of new initiatives, change in policy, eligibility requirements, procedures, data collection, and financial allocation (VERA) and shared and clarified this information with others in the VISN.
  • Developed and updated data analyses and standardized workload reports as needed to support the mission of GEC and Palliative Care VISN 11, and VHA.
  • Supported VISN 11 GEC and Palliative Care initiatives by providing pertinent information, workload and financial data for decision making for VISN GEC and Palliative Care programs to Health Systems Board, Ambulatory Care and in addition to GEC committees.
  • Worked with VISN GEC and Palliative Care groups to plan, develop, coordinate and implement actions to support the mission and strategic plan of VISN 11.
  • Prepared patient satisfaction survey information of VISN 11 NHCUs, HBPC and Bereaved Family Survey/PROMISE programs. Participated in review of these surveys and implementation of improvement plans when appropriate.
  • Participated in VISN 11 site visits, responding to feedback for improving GEC and Palliative Care programs.
  • Provided prompt response to request for information from VISN GEC staff, VISN 11 GEC managers and staff, Palliative Care Staff, VISN 11 management and staff, and VACO GEC and Palliative Care.
  • Identified, developed, and implemented alternative organizational structures, innovative ways to make optimal use of limited resources in establishing high priority programs, opportunities to network with other organizations to improve service and to accomplish mission.
  • Developed and maintained necessary technical skills to perform functions of the position including data extraction from VSSC, Performance Measure, ORYX, JCAHO, ARC, Fee files, etc.
  • Continually developed and maintained leadership skills.

Palliative Care Coordinator

VA Illiana Health Care System
Danville, IL
03.2003 - 01.2009
  • Responsible for developing, implementing, planning, organizing, and coordinating Palliative Care Services and programs throughout the Medical Center.
  • Developed policies and procedures for Palliative Care program.
  • Responsible for ensuring that Palliative Care program and services complied with VHA and Medical Center policy.
  • Collected and maintained statistical data, prepared reports and oversaw performance improvement activities.
  • Served as Palliative Care Point of Contact for the medical center.
  • Developed and delivered educational presentations and programs to staff and patients regarding clinical aspects of end-of-life care.
  • Completed psychosocial assessments, developed treatment plans, and provided counseling to residents and families on the Palliative Care Unit and to Veterans referred to the Palliative Care Consult Team.
  • Served as mentor to SW interns.
  • Research Duties Co-Investigator: Department of Veterans Affairs Illiana Health Care System’s part in a National Advanced Illness Coordinated Care Feasibility Study, 'Effectiveness of the Advanced Illness Coordinated Care Program for Patients with Advanced Illness.'

Social Work Care Manager

VA Illiana Health Care System
Danville, IL
10.1998 - 03.2003
  • Assisted with development and implementation of Care Management program.
  • Responsible for the coordination of care for a panel of patients throughout the continuum of care.
  • Co-Coordinator of Advanced Illness Coordinated Care Program (May 2000-Sept. 2005).
  • Developed Advanced Illness Coordinated Care Program (AICC) for Illiana.
  • Oversaw AICC program and coordinated care for a panel of patients.

Social Worker-Community Living Center (CLC)

VA Illiana Health Care System
Danville, IL
06.1998 - 10.1998
  • Completed psychosocial assessments, developed treatment plans and facilitated discharge planning and connection with community resources.

Education

Certificate in Human Centered Design -

Acumen Academy
08.2025

VHA Healthcare Leadership Development Program (HCLDP) - Graduate

01.2019

Master Social Work (MSW) -

University of Illinois-Champaign
Champaign, IL
01.1994

MA - Gerontology

Western Illinois University
Macomb, IL
12.1988

BS - Community Health

Western Illinois University
Macomb, IL
07.1987

Skills

  • Project management
  • Team collaboration
  • Effective communication
  • Data analysis
  • Meeting facilitation
  • Policy development

Licenses

IL Clinical Social Work License, 149-008083

Presentations

  • MISSION Act Overview, Kelley, K., 2019, Podium Presentation at the VHA Geriatrics & Extended Care Leads Conference, Atlanta, GA
  • Healthy Aging & Planning For The Future, Dorsey-Lee, L., Haskell, S., Kelley, K., Sanchez, V., Wender, R., 2017, Webinar for VHA Women Veterans Conference
  • Veterans Health Administration Geriatrics & Extended Care Home and Community Based Programs, Allman, R., Edes, T., Intrator, O., Kelley, K., Massey, K., Shay, K., 2017, Podium presentation at the International Association of Geriatrics and Gerontology Conference, San Francisco, CA
  • VA 101-Hospice and Palliative Care, Kelley, K., 2014, Podium presentation at the Hospice & Palliative Care Association of Michigan Reimbursement Seminar, Howell, MI
  • Advance Care Planning EPEC Module, Kelley, K., 2012, VHA Hospice and Palliative Care National LIVE Meeting Series
  • Palliative Care Strategic Planning, Kelley, K., Montagnini, M., 2011, Podium presentation at the VISN 11 Palliative Care Regional Conference, Ann Arbor, MI
  • The Experiences of Veterans from Different War Eras and Requests for Hastening Deaths, Kelley, K., 2011, EPEC Modules Podium presentation at the VISN 11 EPEC for Veterans Training Conference, Ft. Wayne, IN
  • The Experiences of Veterans from Different War Eras and Requests for Hastening Deaths, Kelley, K., 2010, EPEC Modules Podium presentation at the Education in Palliative and End of Life Care (EPEC) for Veterans Train-the-Trainer Conference, Chicago, IL
  • Palliative Care Program Performance Measures, Kelley, K., Montagnini, M., 2010, Podium presentation at the VISN 11 Palliative Care Regional Conference, Indianapolis, IN
  • Improving End-of-Life Care for Veterans in VISN 11 Through Palliative Care Performance Measures, Kelley, K., 2010, Poster presentation at the National GEC Conference, New Orleans, LA
  • Improving End-of-Life Care for Veterans in VISN 11 Through Palliative Care Performance Measures, Kelley, K., Montagnini, M., 2010, Poster presentation at the National VA Palliative Care Conference, Arlington, VA
  • Keys to a successful palliative care program site visit: sharing the experience from the VISN 11 Accelerated Administrative Clinical Training (AACT) team, Kelley, K., Montagnini, M., 2010, Podium presentation at the National VA Palliative Care Conference, Arlington, VA
  • Geriatrics, Extended Care and the Patient-Centered Medical Home: An Interdisciplinary Case Discussion, Clark, E., Frank, D., Hamlin, W., Kelley, K., Shay, K., 2010, Plenary session at the National VA Patient Centered Medical Home Summit, Las Vegas, NV
  • Transforming Geriatric Mental Health Care through Service Integration and Innovation, Huh, T., Karlin, B., Kelley, K., Oslin, D., Wray, L., 2010, Concurrent panel session at the National VA Patient Centered Medical Home Summit, Las Vegas, NV
  • Voices from the Field, Kelley, K., Thompson, M., 2009, Plenary session at the National VA Leadership Training in Palliative Care, St. Louis, MO
  • Palliative Care Patients & Mental Illness, Elliott, C., Kelley, K., 2009, VISN 11 Palliative Care Team Teleconference
  • What About the Veteran, Kelley, K., Prater, E., Regan, S., 2004, Concurrent session at the Illinois Hospice & Palliative Care Organization Pre Conference, Naperville, IL
  • The Veteran-Community Hospice Partnerships in VISN 11: Illinois, Indiana, and Michigan, Hinshaw, D., Jordan, C., Kelley, K., Shay, K., Wheeler, M., 2003, Concurrent session at the VISN 11 Retreat: “Palliative Care Consult Team”, Angola, IN
  • The VISN 11 AACT Team: Looking Back, Looking Forward, Hinshaw, D., Jordan, C., Kelley, K., Shay, K., Wheeler, M., 2003, Concurrent session at the VISN 11 Retreat: “Palliative Care Consult Team”, Angola, IN
  • The Palliative Care Consult Team at the Illiana VA Health Care System, Humphreys, O., Kelley, K., 2002, Concurrent session at the VISN 11 Palliative Care Symposium: “Answering The Call”, Ann Arbor, Michigan

Professional Highlights

  • Integral member of VHA Maintaining Internal Systems and Strengthening Integrated Outside Networks (MISSION) Act Tiger team for legislative implementation.
  • Recipient of the VA Secretary Award for successful MISSION Act Implementation.
  • Program development, implementation and sustainability of Palliative Care Program at VA Illiana Health Care System.
  • Co-Coordinator of Advanced Illness Program at VA Illiana Health Care System.

Certification

  • Licensed Clinical Social Worker-IL

Timeline

Project Manager

Soldier Point Digital Health
05.2025 - Current

Clinical Project Manager

Iron Bow Technologies
04.2024 - 04.2025

Substitute Teacher

Sumner County School District
08.2023 - 03.2024

Executive Assistant

Veterans Health Administration
11.2020 - 10.2021

Executive Officer (Detailed)

Veterans Health Administration
01.2019 - 10.2020

Acting Executive Assistant (120 Day Detail)

Veterans Health Administration
08.2018 - 01.2019

National Director, State Veteran Homes & VA Purchased Care

Veterans Health Administration
05.2018 - 08.2018

Director, Home & Community Based Services

Veterans Health Administration
12.2015 - 05.2018

Chief, Geriatrics & Extended Care

VA Illiana Health Care System
07.2013 - 12.2015

Palliative Care & Geriatrics Program Manager

Veterans Integrated Service Network (VISN) 11
02.2009 - 07.2013

Palliative Care Coordinator

VA Illiana Health Care System
03.2003 - 01.2009

Social Work Care Manager

VA Illiana Health Care System
10.1998 - 03.2003

Social Worker-Community Living Center (CLC)

VA Illiana Health Care System
06.1998 - 10.1998

Certificate in Human Centered Design -

Acumen Academy

VHA Healthcare Leadership Development Program (HCLDP) - Graduate

Master Social Work (MSW) -

University of Illinois-Champaign

MA - Gerontology

Western Illinois University

BS - Community Health

Western Illinois University

Similar Profiles

CREATE PROFILE
Kimberly A. Kelley