Kimberly Albrecht
Albuquerque,NM
Summary
Dynamic leader with a proven track record at New Mexico Orthopaedics, enhancing operational efficiency and fostering team collaboration. Excelled in strategic planning and problem-solving, achieving significant process improvements. Skilled in staff management and effective communication, consistently exceed organizational goals through innovative strategies and a focus on customer service excellence.
Overview
22
22
years of professional experience
Work History
Executive Coordinator
New Mexico Orthopaedics
05.2022 - Current
- Provided high-level administrative support to executives, allowing them to focus on strategic initiatives.
- Handled sensitive information with discretion, maintaining trust among colleagues and stakeholders alike.
- Planned, promoted and facilitated special events and functions and oversaw post-event follow-up.
- Provided comprehensive support during board meetings, including agenda preparation, material distribution, minute-taking, and follow-up actions.
HR Generalist
New Mexico Orthopaedics
07.2018 - 05.2022
- Reviewed and screened applicant resumes to identify qualified candidates.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Employee Services Supervisor
Gap Inc. Corporate Headquarters
09.2011 - 05.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Business Owner
One Potata
08.2002 - 10.2007
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
Education
Bachelor of Arts - Political Science
University of New Mexico
Albuquerque, NM05.2024
Skills
- Strategic Planning
- Process Improvement
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Time Management
- Multitasking and Organization
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Effective Communication
- Adaptability and Flexibility
Timeline
Executive Coordinator
New Mexico Orthopaedics
05.2022 - Current
HR Generalist
New Mexico Orthopaedics
07.2018 - 05.2022
Employee Services Supervisor
Gap Inc. Corporate Headquarters
09.2011 - 05.2018
Business Owner
One Potata
08.2002 - 10.2007
Bachelor of Arts - Political Science
University of New Mexico
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